Brinel Thomas

BRINEL DYONA THOMAS CUSTOMER RELATION AGENT Objective Contact Phone- Email- Address Brokenhurst District, Mandeville, Manchester, Jamaica. Skills Good Communicative Skills (oral and written, good interpersonal skills). Knowledge of Microsoft Word, Microsoft Excel,Magento. Reference Andre Porter Supervisor Acs, A Xerox Company Phone- Roxanne Howell Manager Unicomer Jamica Limited Phone- To use my skills in the best possible way for achieving the company’s goals and to enhance my professional skills in a dynamic work place. Experience May 2013- Current Unicomer Jamaica Ltd Customer Relation Agent Acts as a liaison. Provides product/services information. Answers questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. December 2012- March 2013 Copiers And Consumables Receptionist Greeted visitors, helping them navigate through an office, and supplying them with refreshments as they wait. Maintained calendars for appointments Sorted mail, made copies, and planned travel arrangements. May 2010 – July 2010 E Tel Med Prospected product sales via telephone. Supported Sales Representative to satisfy client needs Provided support to Customers Education 2002 - 2007 Merl Grove High School Qualifications Passes in 6 CXC Successfully completed subjects at the CXC level namely: English Language, Mathematics, Clothing & Textile , Principles of Business ,Social Studies, Human & Social Biology