Bruno H. King

CV for Bruno H King Bootcamp Seefeld Zürich/ Switzerland July 2022- Present Virtual Assistant with excellent communication and research skills Lifestyle Barn LCC Feb 2020 - Present Product Listing Specialist. Update the price of products manually and using an automated app on Shopify Update the inventory of products manually and using an automated app on Duoplane Familiar with price and inventory lists provided by the manufacturer Familiar with the product price, SKU, barcode, inventory count, and such terms Create Shopify product pages Vierbeiner Gravur Dec 2019 – Feb 2020 Manage Shopify data translation and update products and check accuracy of Prices and product description. Update the price of products manually and using an automated app on Shopify Update the inventory of products manually and using an automated app on Shopify Familiar with price and inventory lists provided by the manufacturer Familiar with product price, SKU, barcode, inventory count, and such terms Manage parts of a Shopify product page Customer Service Manager Dec 2013 – Sept 2019 · Managed 5 Seller Central accounts for a USA based E-commerce Company · Germany , UK .Canada . Australia and India · Manage all customer service Amazon account performance metrics (response time, tracking numbers, orders status, etc. · Manage the entire returns and refund process German Customer Support Jun 2016 – Jan 2017 · Managed Seller Central Germany for an USA based E-commerce Company · Responding to email inquiry for our customers in German · Manage the entire returns and refund process German Customer Support May 2016 – Jan 2017 · Managed Seller Central Germany for an USA based E-commerce Company · Responding to email inquiry for our customers in German · Manage the entire returns and refund process Customer Service Support Agent! 3 hours a day - 7 days a week – Excellent English Sep 2013 – Jan 2017 · Managed Seller Central Germany and UK for an USA based E-commerce Company · Responding to email inquiry for our customers in German · Manage the entire returns and refund process TNPC German Customer Support Jun 2016 – Jan 2017 · Responding to email inquiry for our customers in German · Manage the entire returns and refund process German Customer Support June 2016 – Jan 2017 · Managed Seller Central Germany and UK for an USA based E-commerce Company · Responding to email inquiry for our customers in German · Manage the entire returns and refund process Customer Service Agent for Email responses! Nov 2015 - Jan 2016 · Responding to email inquiry from customers German / Deutsch Customer Service Representative Oct 2011 – Dec 2013 · Responding to email inquiry for our customers in German · Manage the entire returns and refund process Customer Service Representative | fashionhouse_co_uk September 2013 – September 2014 Answering customer inquiries on eBay UK and from their other German platform catwalkcouture_de which is all in German Customer Service | babyhaven.com October 2011 - Present I started of as a CSR for this company and after 2 years was promoted to Customer Service Manager for Germany and the UK. My responsibilities are responding to customer inquiries via the help desk and I am also responsible for issuing refunds for returns or reshipment of lost or defective orders.