Celedonio S. Daleno Iii

CELEDONIO DALENO III ECOM VIRTUAL ASSISTANT PERSONAL PROFILE I have exceptional communication skills, accustomed working in a team environment, as well as independently. I have the ability to work under pressure and multi-task. I'm a loyal and punctual person SKILLS Proficient w/ MS Office and Google Drive counterparts (Docs, Sheets, Slides) Average 60 WPM typing speed 4 years experience as ecom/general virtual assistant WORK EXPERIENCE Kallzu, Virtual Assistant JUN 2017 - PRESENT CONTACT Binondo, Manila, Philippines 1006- - dondthird EDUCATION Dualtech Center Manila Electromechanics Technology, 2005 Facebook group management (approval of join requests/member posts, answer questions etc.) Customer support (Zendesk/LiveAgent) - answer member's questions and concerns, verify payments/membership WhatsApp groups management - add new VIPs after verification and answer VIP member's questions Wordpress content management - add/edit pages using OptimizePress plugin, upload pictures/videos, manage WishList Member plugin Vimeo - Upload webinar/coaching call videos/vlogs GoToWebinar - Setup coaching call schedules Canva.com - create graphics for coaching call/webinar presentations Amazon Seller Central/Seller app - fix price alerts, check status of inventories, create sales reports InventoryLab/Scoutify software - monitor inventories, use Scout feature to source new products BQool repricing software - setup repricing rules, min/max prices for each product listings Tactical Arbitrage software - sourcing profitable products thru TA for online arbitrage CELEDONIO DALENO III ECOM VIRTUAL ASSISTANT PERSONAL PROFILE I have exceptional communication skills. accustomed working in a team environment, as well as independently. I have the ability to work under pressure and multi-task. I'm a loyal and punctual person CONTACT Binondo, Manila, Philippines 1006 WORK EXPERIENCE Morgan Language Solutions, Trainee Virtual Admin Assistant MAR 2016 - JUN 2016 Transcription of vlogs on YouTube Create/edit presentations/slides for class presentation Monitor and track daily lesson plan for each class of my client Manages and updates project management records. Coordinate with team regarding hiring new tutors and matching them with new customers Data entry pertaining to client’s financial statements, etc. All other duties as assigned - Senior Operations Specialist, Microsourcing Philippines Inc. - OCT 2014 – JAN 2015 dondthird EDUCATION Dualtech Center Manila Electromechanics Technology, 2005 Monitor and track the daily attendance for the projects assigned to me Assist operations specialists in their administrative tasks Monitor and track daily schedule compliance Manages and updates project records – project documentation updates, compiling client guidelines, etc. Liaise with other departments to ensure that all requests are completed on time Assist in disseminating information to employees like updates on policies and company events. All other duties as assigned CELEDONIO DALENO III ECOM VIRTUAL ASSISTANT PERSONAL PROFILE WORK EXPERIENCE Operations Specialist, Microsourcing Philippines Inc. I have exceptional communication skills. accustomed working in a team environment, as well as independently. I have the ability to work under pressure and multi-task. I'm a loyal and punctual person CONTACT Binondo, Manila, Philippines 1006- - dondthird EDUCATION Dualtech Center Manila Electromechanics Technology, 2005 SEP 2011 - SEP 2014 Monitor and track the daily attendance for the projects assigned to them Manages and updates project records – project documentation updates, compiling client guidelines, financial reports, etc. Liaise with other departments especially when filing of forms and tickets are needed Assist in disseminating information to employees like updates on policies and company events. Co-facilitate Operations Orientations Tracking of System Issues Ticketing for BOM, Equipment Setup, Login Requests, Access Card and Zoning Requests, Microstatus Login Requests, etc. All other duties as assigned Transcriptionist, Microsourcing Philippines Inc. SEP 2009 - SEP 2011 Transcribe audio voicemails and encode comment cards for a UK-based company Shift Supervisor/Transcriptionist, Magellan Solutions Inc. SEP 2007 - JAN 2009 Monitor daily/monthly attendance and management of a team of voice transcriptionist Transcribe audio voicemails from a US-based voiceto-text transcription service company