CHARMAINE
JACOBS
PROFILE
EDUCATION
Customer service is my passion. I am a
hard working, diplomatic and loyal
person.
UNISA – COLLEGE OF BUSINESS
2010 - 2014
I achieved an associate qualification through UNISA in short term
insurance.
I currently work in the short term
insurance industry, which is at it’s core
about client service, client
satisfaction, attention to detail,
technical understanding of various
fields, dispute resolution and problem
solving.
DATE OF BIRTH – 24 Nov 1982
PLACE OF BIRTH – Walvis Bay
MARRIED – No
CONTACT
PHONE:-
EMAIL:-
Walvis Bay High School
1996 - 2000
I was deputy head girl and editor of the school newspaper. I was
chosen as the DUX student, which is an award given to a student who
participates in both sport and cultural activities, and excels
academically
WORK EXPERIENCE
Neptune Risk Managers (Pty) Ltd - Branch Manager & Underwriter
2009–present
Day to day running of short term insurance brokerage firm
Scheduling appointments for the MD
Managing employees
Managing relationships between all stakeholders
Integral part in development of company policies
INSCON - Underwriter-
Administering the personal lines insurance portfolio of various brokers
Doing quotations
Interacting and assisting clients
HOBBIES
Cooking
Reading fiction and non fiction
Camping
SKILLS
Organisational skills
Communication
Diplomacy
Accuracy
Multitasking
Problem solving
Computer
knowledge
Superb
Excellent – written and verbal
Extremely diplomatic
Excellent
Very proficient
Excellent
Excellent
