Christian Arvin
Tolentino
Virtual Assistant / CSR
CONTACT ME
RIzal, Philippines-arvintolentino.mystrikingly.com
@rvnvirtualassistant
WORK EXPERIENCE
Lead Generation/ Sales
2021 - 2022
Repowered - Retail Store
responsibilities assumed: Provides leads for the clients, Communicates via phone and email and sales
Customer Service Representative
2019 - 2021
TeleTech l Cainta, Rizal
Project: ADP (US Based)
Responsibilities assumed: Processing data such as Benefits, Tax, Termination, 401k
EDUCATION
2019
Customer Service Representative
TeleTech l Cainta, Rizal
Information Technology
Project: Priceline (US Based)
Responsibilities assumed: Assisting customer with the itinerary of their flight
Don Bosco Technical College
2008 - 1 Sem •
Customer Service Representative
BSBA Marketing Management
Teleperformancel Pasig City
Siena College of taytay
Project: Avant (US Based)
Responsibilities assumed: Frontline support for Avant personal loan
2008 - 2011 •
BSBA Marketing Management
University of Rizal System
2011 - 2012 •
SKILLS
Technical Support Advisor
2017 - 2019
2016 - 2017
Ingram Micro l Taguig City
Project: Avanquest, Nova Development and Hallmark Card studio(US Based)
Responsibilities assumed: Assisting Customers with technical issues of Avanquest, Nova Development and
Hallmark Card studio
Technical Support Representative
2015 - 2016
Convergys l Quezon, City
Customer Service
Computer proficiency
Communication
Virtual Assistant
Problem-solving
abilities
Project: Microsoft (Australia and New Zealand)
Responsibilities assumed: Resolving technical issues of Microsoft Office for Windows and Mac
Customer Service Representative
Valor Global | Bonifacio Global City
Project: Sprint Telecommunications company (US Based)
Responsibilities assumed: Collections and billing of Sprint account
TRAINING
General Virtual Assistant
Jan 2022 - Mar 2022
Department of Information and communication Technology
2014 - 2015
