Dae Ann Prepuse

I have almost 10 years of work experience in a Customer Service environment, I started as a Customer Service Associate, then I was transferred to handle Technical concerns and lastly trusted as a Team Leader which I handled Tele collection call-out and Retention programs of Marketing group in a Telecommunications company. In my almost 10 years in the company I have helped the customers with a great service and I was recognized for my ability to incorporate original management techniques to enhance client relations, helped in achieving target of company’s revenue and helped number of customers in assisting and resolving their concerns and complaints. I am experienced in saving customers to churn and giving customer satisfaction. 

I am looking to highlight my practical experience in competitive environments, including customer service, technical support, customer retention, basic sales, some administrative works, quality assurance, and leadership.

I am pretty flexible with respect to working hours and to try other field of work so I can utilize my skills and I am always willing to learn and grow. Deadlines are sacred for me and I will extend my effort to provide the best possible support to exceed your expectations.