I have a proven track record in communication and a passion for building meaningful relationships with clients, I am confident in my ability to contribute to the continued success of a communication team.
In my previous role as a customer service agent and Marketing agent at Call Center International, I consistently maintained KPIs through strategic prospecting, lead qualification, and effective communication. I developed a keen understanding of the communication process and honed my ability to identify and capitalize on opportunities for revenue growth.
My proactive approach to customer service and strong interpersonal skills have allowed me to build a strong relationship with clients, resulting in increased customer satisfaction and repeat business. One of my key strengths is leveraging modern technologies, including CRM systems, email automation tools, Adobe, and social media platforms to streamline workflows and maximize efficiency.