Daniel Kamande Waruingi

INTRO Am self motivated and like to challenge myself with new task. My interest would be to impact great change with more innovative ideas in the world of business. Daniel Waruingi WORK EXPERIENCE Born 15th of March 1985- Milk Reception Clerk - Countryside Dairy LTD • May 2021 – Present Receiving and recording the quantity of milk delivered at the company reception. Recording C E R T I F I C AT E S the quantity in the scale software and sharing the data with the company management. IATA Certification Maintaining and updating client's accounts. IATA provides consulting and training services in many areas crucial to aviation. IATA serves the international aviation and travel & tourism industries by providing training in the fields of travel & tourism, airlines, airports, cargo and civil aviation. In addition to training, IATA supports the air transport industry by delivering highquality, industry-relevant products and services. Jun 2011 Credit Control and Debt Management It covers the principles and practices of credit control and managing debts. This course is ideally suited to those working within a credit control function of a large organisation or those managing the finances of small businesses. The course covers credit control methods and techniques which will ensure a more effective approach to ensuring customers meet their commitments and pay on time. Jun 2017 Sales and marketing executive Tumaini Conference Centre • Jun 2019 – Sep 2019 Maintain client's accounts, Sourcing for new clients and promoting company's brand Customer service Direct Channel Simbatech Kenya LTD • Oct 2014 – Dec 2017 Responding to customer's queries, making followup on any issues raised, maintaining and managing customer's accounts as well as telesales. E D U C AT I O N Diploma in Banking and Finance Kenya School Of Monetary Studies • Feb 2010 – Feb 2012 Sales and Marketing and customer service. I like roller skating and swimming. SKILLS Customer support, CRM systems Customer relations Answering telephones and call management E-mail and internet Word processing and office software Typing and note taking Spreadsheet preparation and editing (Microsoft Excel) LANGUAGES Spoken: Fluent • Written: Fluent Billing Office tools: Word, Excel, Outlook Document and archive management Customer relations Punctuality Problem solving Execution and delivery Vehicle maintenance and repair Truck driving Car driving Bus driving (bus, minibus, coach) Trade fair promotion Social media marketing Swahili Office reception Answering telephones and call management Reporting Planning and scheduling High work ethic A S S O C I AT I O N S Customer service Tender preparation Social media community management (admin) Public speaking Sales performance tracking and reporting Product knowledge English Customer support, CRM systems Consumer sales (B2C) Brand ambassador After sales Spoken: Fluent • Written: Fluent Billing Spanish Research planning Spoken: Basic • Written: None Documentation and record keeping Internal communication Teamwork Meeting preparation Presentation skills Payment collection Office administration, management Leadership skills Ability to coordinate Auditing of accounts Communication Sales support Call center operation (customer support) System and network security Office tools (MS office, open office, etc.) Data mining Customer service Sales support Phone sales Call center operation (customer support) HOBBIES Movies Listening to music Nature walk Hiking Dancing Swimming Roller Skating LINKS https://www.linkedin.com/in/daniel-waruingi-