Darlene Mae Malolos

DARLENE MAE MALOLOS GENERAL VIRTUAL ASSISTANT ABOUT ME CONTACT I am a driven person with an eye for detail. I have 6 years of - experience as a general virtual assistant and graphic designer. Quezon City, 1116 customer service support, graphic design, web research, -www.darlenevirtualworks.com I have worked on projects involving e-commerce management, landing page design, data entry, social media management/marketing, travel management, calendar management, email marketing and administrative support. EDUCATION EXPERIENCE Bachelor of Hotel and Restaurant Management Admin/Virtual Assistant Our Lady of Fatima University 2009 - 2013 SkiBoutique (March 2021 - December 2022) My main responsibility is to check property/operator websites for available booking dates and price changes for the featured SKILLS E-commerce Management Graphic Design Social media management Administrative Support Email Management Project Management Web Design Landing Page Design Email Marketing Web Research and Data Entry Travel Management chalet and room portfolio. Making travel arrangements, such as booking flights, renting cars, and making hotel and restaurant reservations. I also prepare customer spreadsheets, maintain online records, and provides general administrative support. Ecommerce Manager Ocean Project (February 2019 - February 2021) Oversee and Managing the entire e-commerce division. Processes and fulfills unfulfilled orders. Ensures availability of listed items for sale Contacting and coordinating with suppliers CHARACTER REFERENCE Rp Genus Pty Ltd (Kidconic) Ryan Palmer - Owner-- SkiBoutique Annie Corcoran - Assistant Supervisor-- Ocean Project Sydney Cullen - Manager-- Administering and supervising refunds to customers. Product and Landing page designer Virtual Assistant Rp Genus Pty Ltd (January 2016 - December 2018) Customer service support and Administrative Support Social Media Management and Email Marketing Processes and fulfills orders. Product Research and Listing Customer Service Support Sitel Philippines (January 2013 - December 2015) Ensures daily responsibilities are accomplished by employees on an assigned work shift. This includes delegating daily tasks, answering employee questions, and resolving issues.