Dayanara Sabanal

6 years in the BPO industry have honed me to become a great customer and technically support associate and sales consultant.

I have a technical support background with Point Of Sale System and an Internet Service Provider.

I have also worked in the retail business as a customer support representative over the phone. We handle calls from customers who are having trouble with shopping online- specifically via the application and website. Handle issues like customers receiving an incorrect item, damaged item or lost packages, or even tracing packages for them. We also handle their credit card (Kohl's credit card). We handle their monthly payments and handle their inquiries about new cards and credit card increases.

A little bit of sales background is what I have too. I have worked at a publishing company as a publishing consultant. We encourage the author to publish their work. Help them to create their story into a book.

Experience with money remittance company- with WorldRemit. I know how the system works. I have worked as a Customer Service Executive. We do inbound and outbound calls, emails, and chat to respond to customer's inquiries. I am your next Champion.