Having worked in the customer service industry for years, I have gained so much experience in
practicing my ability in providing superb assistance to clients/customers through calls, emails,
or chats. I used my knowledge of company products, services, and policies to assist customers
with inquiries, complaints, or problems.
I have practiced my adaptability in a fast-paced environment where updates and new guidelines
are implemented, at times, immediately. I spent most of my professional life offering assistance
to clients using different tools and with different product information.
With full confidence, I can say that these all prepared me for the role I am applying for.