Dianne Karla Salino Mabalot

DIANNE KARLA MABALOT AMAZON SELLER VIRTUAL ASSISTANT SOCIAL MEDIA MANAGER & MARKETING/BOOKKEEPER PROFESSIONAL HISTORY PERSONAL PROFILE Associate Accounts Analyst I am from corporate in Port Industry with Manila North Harbor Port Inc. over 10 years of experience and also a (San Miguel Corporation and International Container online specialist for 1 year and half. I can Terminal Services Incorporated)Oct 2010- Oct 2020 obtain challenging position that utilizes and further develops each of my skills and will allow me to work my way up into position of more responsibility. C O N T AC T D E T A I L S Manila , Philippines-live:.cid.856fe1cb7ae68f1e ACADEMIC HISTORY AMA COMPUTER COLLEGE Bachelor of Science in Information Technology 2011 Process billing and collections of cargoes in port area. Responsible for completeness of all documents needed for accounting after billing and collecting ( Bill of Lading, OR , CWT's). Securing all cash and check collection. Responsible to remit complete collection before end of the shift. Assist Supervisor's in completing reports( Sales book, Disputes and Manpower deployment). Ensures timely collection of receivables through regular sending of Statement of Account, Aging of Receivable, phone and e-mail follow-ups, preparation of collection letter and issuance of demand letter. Prepares analytical report of disputed bills according to the nature of contested charges, sends report on a monthly basis for reference of C&C Supervisor in analysis and recommendation. Calls client meeting to reconcile records. Assist to the client’s request for quotation for their incoming shipments and queries with regards to port charges. Effectively participate in systems evaluation for possible enhancement whether thru the use of automation or placing of manual procedures, with the objective of improving the accuracy and reliability of documents produced and ensuring the efficiency of procedures that complies with internal controls. Marketing Virtual Assistant For an Expert Physiotherapist in Sydney, Australia February 2021- February 2023 Scheduling content posts on Facebook, Instagram, and LinkedIn Everyday checking if the all the contents were out in our social media accounts Transcription of videos for all social media content Editing photos for all social media content Creating infographics Creating Paediatric and Adult training manual Creating clinic's checklist for patients Searching possible Physiotherapist in LinkedIn Recruiter Lite Three times a week team meeting for updates Able to attend training under my employer's account at Foundr- Instagram Domination Training and setting up the new system Monthly Leadership training with the team and with our Principal Physiotherapists All other task that they needed me to do as their Marketing Virtual Assitant Bookkeeper/ Accounting Staff For an E-Commerce wholesale parts company in Arizona, USA October 2021- December 2022 Responsible for recording and maintaining a business’ financial transactions, such as purchases, expenses, sales revenue, invoices, and payments Website Team Fusion Growth Development December 2022- January 2023- Project Based Social Posting Creating Landing Pages Posting Ads on the website Deleting/ Cancellation of Ads on Meta and Website Changing and checking the email signatures of Realtors TRAININGS AND CERTIFICATIONS Project Management Training Executive Assistant Training Filipina Homebased Moms Trained by CEO of course company as an Assistant Project Manager. - Project Management and Human Resource Training Trained by CEO of real state company as an Executive Assistant - Executive Assistant Training Certificate of Completion on How to start working at home - Starting up on how to work at home Filipino Virtual Assistant Gold Certificate for Freelancing Course - Virtual Assistance Basics, Branding Set up, Applications, Payment Setup; General Virtual Assistance (GVA) Tasks; Social Media Basics, Accounts Creation and Optimization, Content Planning and Creation; Scheduling and Posting Social Media Content, Organic Social Media Marketing, Simple Website Creation, Optimization and Management, Online Writing and Marketing, SEO Basics and Setup, SEO On-Page Optimization, SEO Off-Page Optimization (Backlinking), Lead Generation, Basic Facebook Ads. YouTube Optimization, Basic Email Marketing Gold Certificate for Social Media Management and Marketing Course - Social Media Basics: Creating Social Media Audit and Plan, Business Branding, Social Media Targeting and Campaigns and Social Media Contents; Facebook ,Twitter, LinkedIn, Instagram, Pinterest, Tiktok, Youtube Marketing and Management, Strategic Marketing in Social Media, Social Media for Web-based E-Commerce Search Engine Optimization Course - Search Engine Optimization (SEO) Basics, Creating an SEO and Plan, Keyword Research, On and Off -Page Optimization, Local Directories, Site Registration, SEO Writing, YouTube SEO and E-Commerce SEO Foundr- under my Employer's Account Amazon Seller VA Masterclass Instagram Domination Amazon Seller VA Certification - Amazon 101, Helium 10, Product Research, Supplier Sourcing, Product Listing, Sending Inventory on Amazon Warehouse, Promotion & Product Launch, Amazon Sponsored Ads(PPC), Account Maintenance Udemy Advanced Shopify Course For Building a Professional Store Install and Setup Shopify Store, Shopify store basics, manage products and inventory, manage and customize multiple themes, Manage and customize customers at shopify store, Manage and customize reports at shopify store. SKILLS AND SOFTWARES - Proficient in Microsoft Office, Google Application and Canva - Excellent written and verbal skills. - Knowledge in General Virtual Assistant Task- E-mail & File Management; Research & Data Entry; Calendar Management; - Have knowledge and well trained in Social Media Management and Marketing- Facebook ; Twitter; LinkedIn; Instagram; Pinterest; Tiktok and Social Media Manager Branding. - Have knowledge and well trained in SEO in- Depth- SEO Basic ; Keyword Research; On-Page Optimization ; Off-Page Optimization ; Local Directories ; Site Registration ; Google Analytics; SEO Writing; YouTube and E-Commerce SEO -Knowledge in Lead Generation; Basic Facebook Ads ;YouTube Optimization; Basic Email Marketing. - Knowledge using Coshedule for scheduling contents on Social Media -Knowledge using Clipscribe for transcribing videos for contents - Knowledge on eding photos for content in Shutterstock - Basic knowledge on Trello- Project Management and ActiveCampaign- Email marketing - Basic Knowledge in managing website using WordPress - Creating Landing Pages using Lead Pages - Able to use and have knowledge using accounting software- Zoho Books ,Quickbooks -Product Research, Keyword Research, Listing Optimization using Helium10, Amazon Seller Central -Basic customization on Shopify -Creating/ Posting Ads using Adroll -CRM- Apptivo, Sharepoint -Social Posting using Meta and Sendible -Creating Landing Pages on website iHouse -Knowledge on using Zoho tasks and Asana -Communication tools Facetime, Imessage, Zoom, Google Meet, Microsoft Teams, Signal