Divina Romero

I am a Social Media Associate/Manager/Marketer/Assistant and Content Creator for Instagram & Facebook. 

This is a Clothing line in the US, Furniture Company in Canada & Random pages for babies, Wedding and natural hair feature page, E-commerce that sells T-shirt in Amazon, Selling Maternity Clothes, and for a blog future purpose. My main responsibility would be keeping the social engagement. Part of Our mission is to successfully grow and foster several social media communities with the niche that we can monetize into monthly customers and coaching partners within our network marketing business. Also, I do some social media marketing plan. We make catchy captions, editing photos. We create trending hashtags, editing video(GIF) and thinking latest trend and always making contents that will get more audience and we also focus on social engagement I also see myself as a viewer and to imagine what I want to see. So that the clients will be interested to follow and buy from us most of the sales is coming from the Instagram. I also have experience handling other social media sites.

Managing messages and comments and daily posting is also part of my task each day. I have experience contacting influencers and identify the right person to collaborate by using social media tools,apps and websites for each platforms and also do the communication to close the deal.

I have experience other social media such as Twitter(I have taken a course in Udemy for Twitter) LinkedIn and Pinterest.

I have knowledge of Slack, Hubspot, Last Pass, Discord, Dropbox, Gmail docs, spreadsheet, Calendar, (Calendly) drive, hangouts, Telegram, Hub staff, Screen monitor, Timeproof, TimeDoctor, Asana, Trello, Hootsuite, Buffer, Sprout, Viraltag, 

Instagram Scheduler

• Planoly
• Later
• Apphi
• Preview

CRM, toggl, Many Chat, Shopify, Oberlo. 

I have experience handling Social media marketing tools and strategies.

I have basic graphic skills for editing photos using Canva, Crello, VSCO and Pixlr. 

I am also in the process of adding skills for Photoshop, Illustrator for photo editing and Sony Vega for video editing. 

I'm proficient with Microsoft Office suite including Word, Excel, Outlook, Access, and PowerPoint. I'm very comfortable using these programs.

I also wanted to share my other skills/experience that might help you in the near future. I always believe that knowing your candidate would be a great start of building a relationship.

I understand that quality customer service is essential to a successful business and I take pride in filling that role. I’ve worked in various customer service roles over the course of my career. 

I was a Sales Trainer for a Telco US account I mainly handle the Product Training and some of the Communications Training. I am an excellent trainer who achieves ongoing success with her teams by building morale, maintaining teams' self-confidence, and training them to build the sale by improving their people skills.

I am a customer service representative for almost 6 years. I've handled US and UK account this is with a combination of inbound, outbound, email, admin task & live chat support with a different line of business such as Banking, Financial, Lending, Travel, Sales, and Telco. 

I know I can share my expert skills and knowledge that can help the company grow. I am willing to undergo training, I am willing to learn and I am self-motivated and I always enjoy being challenged because I know this will help me to improve my skills and to earn experience that I can use in the future. 

I am a quick learner, always getting attention to details, I have the ability to multi-task. I am good at time management. I wanted to discover and explore new things to help me grow. 

I hope you can consider me for this position. 

I look forward to hearing your positive reply soon.