DONABEL B. DIAZ
339 MACY’S ST. BLOOMINGADALE SUBD.
ANGONO, RIZAL 1930
PHILIPPINES--TITTLE:
Looking for an online job to share the skills that I’ve learned working on a BPO industry.
OVERVIEW:
Part of my job from my previous work is to assist customer to do troubleshooting from their
Android and Windows OS devices. Done via three way, calls, email support and chat support. It enables
me to enhance my ability on solving and assisting different customer as what they required for me to do
so.
WORK HISTORY:
SKILLS:
ICall Outsourcing Solutions
Convergys Inc.
Lighthouse Outsourcing
Technical Support (Android and Windows Tablets)
CSR Billing
Sales Specialist
Good communication skills orally and verbally.
Sharp attention to detail and well multi task skill while assisting customers.
Can do Email support and chat support at the same time.
Very good convincing and selling skills
Proven competency of dealing with customers from various classes.
Enable to make sure that all tasks are done before the required time ends.
