I was a subject matter expert and worked in a BPO industry for 10 years handling different line of business such as Customer service support, technical support, sales support, retention and financial account.both for B2B and B2C. I went through a different training that enhance my skills and knowledge, as I become part of operations, training team and quality team makes me grow in all aspects of my career. I completed a 2 weeks training as an Inside Sales Agent for Real Estate team, part time English tutor and a freelancer. I have knowledge in different programs and software such as Hubspot, slack, boomtown, ring central, CRM in hubspot, Facebook ad for business page, Microsoft Excel, PowerPoint, Google Drive, Docu sign, and are willing to acquire new knowledge and skills.