Emmanuel Chavez

Emmanuel P. Chavez 324-F Alta Vista Homes, Sta. Quiteria Caloocan City E-mail /Skype:- Objective To obtain a challenging position that will allow me to expand my knowledge, and develop my skills through actual exposure in our line of specialization while contributing to the company’s goal. Personal Information Nationality Filipino Status Single Age 28 years old Birthday July 7, 1989 Education 2006 – 2008 Information & Communication Technology (ICT) International Electronics & Technical Ins.– Caloocan City Associate degree that provides core knowledge of an IT. 2002 – 2006 Baesa High School Baesa, Caloocan City 1996 – 2002 Sta. Quiteria Elementary School Sta. Quiteria, Caloocan City Awards and Achievements 2008 PC Operation II 2008 Computer hardware servicing (CHS) 2012 HP Extra ordinary agent award 2013 Out of warranty upgrade champ. 2014 Top technical performer for month of May, and November. 2016 Cisco Certified Network Associate (CCNA) Work Experience April 2015 Present Corporate Helpdesk Engineer TPG Telecom / Orchid Cybertech – Pasig City Provides initial access for commercial customer devices, conduct basic troubleshooting for modem, switch and router configuration, and ensure the service stability before handing it over to our respective clients. September 2013 – March 2015 Technical Consultant Sutherland Global Services – Quezon City Call center support for residential customers that provides basic troubleshooting, and knowledge about personal computers, and smart phone devices. February 2010 – September 2013 Technical Support Professional Stream Global Services– Quezon City Call center support for residential customers that focuses on basic troubleshooting needs for printers, and how to get it working with their different devices. April – October 2009 Administrative Officer and In-house Technician Galileo Enrichment Learning Program Inc. – Makati City Back end support for all departments, and also assigned for maintaining the stability of our computers including other sites. September 2008 – April 2009 Real Estate Consultant Megaworld Central Properties Inc. – Makati City Customer service that mainly focus on selling properties while fulfilling clients dream.