Ene Esther

Hello and welcome to my profile!

I am a professional and versatile freelancer with a degree in communications and a certificate in Effective Customer Service Skills, I have over 2 years experience in customer support. I am reliable, resourceful, proactive, organised, collaborative and always ready to take on new challenges.

I am a native English speaker, with great communication skills and a strong focus on customer satisfaction, I am passionate about helping customers and solving their problems, and I take pride in my ability to communicate clearly and empathetically to provide the best possible experience for each person I interact with. My experience includes handling customer complaints, technical support, billing inquiries, etc.

I am always eager to learn new skills and expand my knowledge to better serve my customers. In addition, I am comfortable using a wide range of customer support tools and platforms, including Hubspot, Slack, Zendesk, Intercom, Trello, Jira, Monday.com, Asana etc. I am able to adapt quickly to new technologies and workflows.

If you're looking for a reliable and experienced Customer Support Representative to provide outstanding service to your clients, please don't hesitate to contact me. I look forward to working with you!