I've been in the Business Process Outsourcing (BPO) industry for 10 years and have worked with US and Australian clients. I've had extensive training in customer service, email/chat support and data entry. My dedication and passion for work paid off when I was promoted as team lead in my last employment and I was even sent to Sydney, Australia for training. I am a highly competent, detail-orientated, and committed in giving exceptional results in any task assigned to me.