Estella Salamat

Estella D. Salamat 2040 Nuestra Señora de Guadalupe Street Barangay Guadalupe Nuevo, Makati City 1212 Contact No- E-mail:- WORK EXPERIENCE Team Lead 07 Mar 2011 – 03 Jan 2017 GBSS Expertise in Australian home loan / mortgage Managing the team’s inbox and perusal of incoming email instructions from the client Delegation of tasks via email to team members for actioning Input/upload of instructions on to the database (proprietary system) Ordering and perusal of required documents (title search, security packet, etc.) from third party companies. Liaising (verbal, email) with staff, clients, on-clients, and their representative Bookkeeper 04 Apr 2010 – 28 Feb 2011 Bismark Credit and Loans Corporation Task includes checking of all the documents received from applicants of Salary Loan, Chattel Mortgage and Real Estate Mortgage Manual posting of payments received to the General Ledger Calculating employees’ salary and preparing checks for payment of wages and government mandatory benefits and contribution (withholding tax, SSS, Philhealth, Pag-ibig) Monitoring of overdue accounts and mailing out payment reminder / debt-recovery letters Customer Service Representative 24 Jun 2006 – 23 Apr 2009 IBM Daksh Business Process Services Phils. Inc. Email/Chat support for eBay Motors clients Assists the members in creating their listing online Assists potential buyers on the site to avoid fraudulent transactions Customer Service Representative 17 Aug 2004 – 19 Sept 2005 Vision-X, Inc. Voice support for a Telephone company located in the United States Assists clients in understanding the billing statement and offer additional features on their current subscription EDUCATIONAL BACKGROUND June 1999 – April 2003Pamantasan ng Lungsod ng Maynila Bachelor of Science in Business Administration Major in Management June 1995 – March 1999Guadalupe Catholic School High School Diploma, 4th Honorable Mention CIVIL SERVICE ELIGIBILITY Title Career Service Professional Place Civil Service Commission-NCR (CAT) Date Taken 13 March 2004 Rating 84.05 SEMINARS ATTENDED 29 January 2003Leadership and Communication of Managers in the Year Ahead Pamantasan ng Lungsod ng Maynila 11 November 2002Seminar on Effective Interpersonal Communication Equitable PCIB Tower I, Makati Ave. PERSONAL INFORMATION Nationality Filipino Date of Birth 12 November 1982 Civil Status Married Religion Roman Catholic Languages Spoken English and Filipino SUMMARY OF QUALIFICATION Geared up with knowledge in Basic Accounting and Management functions. Computer literate and IT proficient (Internet, MS Outlook, MS Word and MS Excel database) English proficient & advanced typing skills Flexible, has high tolerance in stress, willing to be trained & trustworthy. TRANSCRIPT OF RECORD Available upon request. I hereby acknowledge that all information stated are true and correct to the best of my knowledge. ________________________ Estella D. Salamat