Esther Michael

I am a professional Virtual Assistant and Customer Support Specialist keen on elevating your business's customer experience. With over 3 years of experience with customer relations and assistance, I bring a customer-centric approach, ensuring not just assistance but memorable interactions that nurture loyalty. 

My multifaceted skill set includes articulate and empathetic communication, efficient time management, adept conflict resolution, and seamless calendar management. I am tech-savvy and a proactive problem solver, I can leverage the latest CRM tools and platforms to streamline processes and anticipate customer needs. 

As a seasoned Virtual Assistant, I excel in remote collaboration, ensuring a smooth workflow. I am well versed in the use of Microsoft Office i.e Powerpoint, Excel and Ms Word. I integrate apps like Trello, Notion and Slack into my day to day task completion and management systems. I am also an excellent writer, which means I can handle email correspondence and social media management proficiciently.

Expect nothing but excellence as I commit to continuous improvement, dedicated to enhancing customer and client satisfaction. 

Working with me means gaining a strategic partner, not just a Virtual Assistant, dedicated to contributing to your business's success.