Abuja, Nigeria
-
https:/medium.com/@Sommiewrites-
ESTHER MICHAEL- EXECUTIVE ASSISTANT
OBJECTIVE
SKILLS &
ABILITIES
EXPERIENCE
A highly organized and detail-oriented executive assistant with a proven
track record of providing executives with seamless administrative support.
What sets me apart is my excellent communication skills, efficient time
management and proficiency in office software. Adept at managing
priorities and maintaining confidentiality while at it, I am committed to
providing outstanding administrative support that optimizes executives'
productivity and contributes to the overall success of the organization.
Currently seeking a challenging role to leverage my skills in a professional
environment.
MS Word, MS Excel, MS Power Point, Google Calendar,Trello.
EXECUTIVE ASSISTANT TO THE CEO, THE CORPORATION
(https://thecorporation.xyz/)
05/2022 - 01/2024
-Managed the CEO’s calendar, scheduled appointments, coordinated meetings and
conference calls.
-Prioritized and filtered incoming emails, correspondence, and phone calls for the CEO
ensuring that important matters receive attention.
-Assisted with travel arrangements and logistics, including booking flights,
accommodation, and transportation for the CEO and accompanying staff.
-Acted as a liaison between the CEO and internal and external stakeholders, including
clients, board members, employees and partners.
-Handled confidential and sensitive information with utmost discretion and maintained a
high level of professionalism and confidentiality.
-Helped to manage and prioritize the CEO’s workload by identifying and addressing urgent
matters and delegating tasks when necessary.
CUSTOMER SERVICE OFFICER, SHOPPJADA
(Shoppjada on Instagram)
02/2022 - 05/2022
-Answering customer questions about products and services.
-Processing orders and transactions
-Delivering information about company's special offers
-Providing proactive customer outreach
-Handling customer complaints and finding solutions
-Collecting and analyzing customer feedback
-Responding to customer review
CUSTOMER RESPONSE OFFICER, ZEEZOCOLLECTIONS
(@zeezocollections on Instagram)
06/2019 – 02/2022
-Provide general customer support
-Engaged with customers and addressed inquiries or complaints
-Escalate customer issues to the right authority
-Update customer record.
-Addressed feedback and ensured a positive and satisfying customer experience
EDUCATION
UNIVERSITY OF ABUJA, ABUJA- NIGERIA, B.SC MICROBIOLOGY
LANGUAGES
-ENGLISH -Native
-IGBO- Advanced
-SPANISH- Beginner
PASSIONS
-Writing
-Learning
-Reading
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