Evangeline Tochukwu Ohagu

EVANGELINE OHAGU ADMINISTRATIVE/EXECUTIVE VIRTUAL ASSISTANT As a resourceful and experienced Administrative and Executive Virtual Assistant, I specialize in supporting businesses with a comprehensive suite of skills designed to streamline and elevate their business operations. My expertise encompasses social media management, email management, scheduling and Customer Relationship Management (CRM), all customized to meet the diverse needs of entrepreneurs. Collaborating closely, I focus on delivering targeted strategies and personalized support. This approach drives business growth and frees owners to concentrate on their core services, confident in the knowledge that their administrative processes are being expertly managed. Skills Email Management Advanced Knowledge in Customer Relationship Management (CRM) tools Business report writing Data entry Appointment Setting Customer service Travel itineraries Online Research and Market Analysis Administrative and Executive Support Calendar management Lead generation Social media management and engagement Education POST GRADUATE DIPLOMA IN EDUCATION F.C.T College of Education Zuba|- BACHELOR OF ARTS, VISUAL AND CREATIVE ARTS Federal University of Lafia |- Work SENIOR ADMINISTRATIVE ASSISTANT Everkach Enterprises | 2023 - 2024 ·Spearheaded email management system for a high-volume inbox, reducing response time by 40% and ensuring timely communication with stakeholders ·Orchestrated seamless coordination of executive calendar, travel arrangements, and meeting logistics for fast-paced executives; boosted productivity by streamlining operations and saving 15+ hours monthly ·Directed administrative functions for fast-paced environments, optimizing email management, scheduling, travel bookings, and meeting coordination, resulting in a 25% increase in operational efficiency. Implement and oversee marketing campaigns, collaborating with digital marketers and social media specialists to maximize course enrollment and engagement. ADMINISTRATIVE ASSISTANT Regal Chauffeurs Ltd | 2019 - 2022 ·Orchestrated seamless business operations by managing email communications, scheduling, travel arrangements, and meeting coordination for executives, boosting productivity and efficiency by 40%. Managing and coordinating calendar appointments for a team of 5 senior executives. Developing new office procedures, increasing efficiency, and reducing administrative costs by 15%. Mentoring 3 junior administrative assistants. EXECUTIVE ASSISTANT Nocturnus Security Limited | 2018 - 2019 Managed executive calendars and daily schedules by arranging meetings, responding to inquiries, coordinating travel arrangements, and ensuring all deadlines are met. Assisted C – suite executives across different time zones. Handled 100+ daily internal and external communications. Achieved 10% reduction in project completion time by streamlining communication channels. ADMINISTRATIVE OFFICER DEED | 2017 - 2018 Implemented a new scheduling system that improved punctuality by 15%. Prepared detailed reports on projects progress for upper management review using data analysis tools such as Excel spreadsheets. Developed a filing system that improved storage of documents reducing retrieval time by 20% Increased efficiency by 10% and customer satisfaction by 20%.. Contact --FCT - Abuja, Nigeria.