Evelyn D. Diaz

Evelyn D. Diaz CUSTOMER SERVICE SPECIALIST/ AMAZON VIRTUAL ASSISTANT - I help Amazon Sellers and other business owners manage their businesses and achieve their goals. EDUCATION March 2023 PROFILE Amazonationph- Amazon Seller VA Masterclass Extensive experience in the banking industry, which evolved in customer service, bookkeeping, account maintenance, Inventory management, administrative tasks, and building sound and lasting interpersonal relationships with customers. I am looking forward to working with a company where I can share my knowledge and at the same time give me opportunities for career advancement as Virtual Assistant. The only training program in the Philippines that teaches Filipinos how to become a skilled and indemand Amazon Virtual Assistant. 1997 TSU - Bachelor of Science in Accountancy SKILLS Product Research Product Listing Supplier Sourcing Customer support Inventory Management Purchasing Administrative task Data Entry MS Excel MS Word Canva Accuracy Timeliness Problem solving WORK EXPERIENCE- Administrative Assistant III Department of Education My role involved Bookkeeping, prepared teachers claims and benefits, reports checking, submission of reports- Customer Associate Landbank of the Philippines Effectively opened New Accounts, interviewed prospective clients, sold bank products and services, received clients' requests/complaints, verified clients' data, solved clients' problems on their accounts, account maintenance, Tellering, and Bookkeeping, verified/examined transaction documents received, and built lasting client relationships. I also monitored, purchased, paid, and managed the inventory of office supplies, properties, and equipments of the Branch.