Farhan Ahmed

Farhan Ahmed Romford, England, United Kingdom- linkedin.com/in/farhanahmed79 https://www.upwork.com/freelancers/~-e21dc2e62bc Experience Technical Compliance Writer, IT Trainer, Regulatory Analyst Jan 2019 - Present Freelance As a Compliance Writer at AlRaqeeb, one of my tasks is to draft compliance policies and procedures for numerous industries to ensure the company's operations comply with the regulatory framework. I work closely with stakeholders like the legal team, senior management, and external auditors to understand the requirements and create comprehensive and effective policies, to get approval from relevant authorities. As a result of my efforts, companies can pass regulatory audits and get their corporate policies approved. I review and update the company's code of conduct if it is outdated and does not reflect the current regulatory environment. to ensure that it complies with current regulations and industry best practices. I do extensive research on current Regulations and codes of Conduct in the industry and work with key stakeholders to ensure that the updated code of conduct accurately reflects the company's values and culture. I analyze and evaluate current compliance practices, identify potential risks and provide recommendations to mitigate risks. I am responsible for creating and maintaining training materials and providing training and support to the staff on policies and procedures, resulting in improved compliance and adherence while conducting regular reviews and updates of policies and procedures to ensure they stay current and relevant. Technical Writer, Skills Trainer, SQL Analyst Jan 2015 – Dec 2018 Freelance Led a team of technical writers at AlRaqeeb: to help customers create a fully-functional knowledge base that can solve problems and make it easy for everyone to understand product functionality Writing and proofreading technical proposals, requirements specification documents, user manuals, API documentation, and quick reference guides Using my multilingual ability and industrial experience: I transformed many hopeless souls into; motivated, organised, employable individuals, 60% of which successfully recruited. Used SQL skills and VBA experience and joined multiple data sources to create reports for providing meaningful insights Used various creative teaching methodologies to engage learners from diverse communities by translating complex concepts into understandable terms Used first aid and health safety skills to perform a risk assessment for a safe environment for all Created many meaningful and engaging multimedia-based educational resources using MS Office, Adobe, Paint, and online media editors System Analyst Aug 2011 - Dec 2014 Freelance Provided analysis services to UK-based businesses, designed business processes and introduced IT functions to improve the business processes Extracted data from various data sources such as Excel, ERP and CRM packages for branches of care homes to assist managers in decision-making Used different database reporting services to find the well-being of care home tenants on an hourly/daily basis Technical Writer Jun 2008 - Jan 2010 ISF Writing and proofreading the proposals and helping BDMs in bidding Creating Software/System Requirements Specification documents SRS Development of Software Design Documents and Prototypes Writing User Manuals and Quick Reference Guides Software developer Aug 2007 - May 2008 ESoftSol SDLC implementation Software development for various international companies Technical writing and proofreading ICT Teacher Jan 2005 - Aug 2007 Public School Preparing and delivering lessons to secondary and higher secondary students Constructing schemes of work to include assessment methods, learning resources and creating teaching strategies Administration of (annual exams like) mock tests once every month for secondary school students and pre-university students ICT Instructor Jan 2003 – Jan 2005 CIT Preparing and delivering lessons in Visual Programming, Compiler Construction, and Database Programming to undergraduates Managing resources usefully to recruit students/faculty and also maintaining IT equipment Coordinating among faculty members and management Developing reception and other management-related software using VB6 and SQL Education Pearson Online Academy UK Jun 2018 - Jan 2019 Award in Education and Training, Education PTTLS Coventry University 2010 - 2011 MSc, Management Information Systems, General The Open University 2002 - 2007 BSc Computer Science Take your teaching online - Open University Cert Prep: PRINCE2® Foundation and Practitioner - LinkedIn First Aid at work level 3 - Pearson Health and safety at work level 3 - Highfields Learning to teach: becoming a reflective practitioner - The Open University Digital Marketing Level 3 - Google Digital Garage Experiences of assessment - The Open University Coaching others to coach - The Open University The ‘why’ and ‘what’ of educational leadership and management - The Open University Level 2 Safeguarding adults - The Learning Curve Training Level 2 Equality and diversity in the workplace - The Learning Curve Training Level 2 Introduction to data protection & security - The Learning Curve Training Level 2 Anti-bribery - The Learning Curve Training Level 2 Professional Numeracy and Literacy Skills - Department for Education Level 2 Awareness of child sexual exploitation & human trafficking - Burnley College Skills • Technical Training • Reporting & Analysis • Training Course Development • Content Writing • Business Analysis • PRINCE2 • Project Management • Microsoft Excel • Microsoft Word • Training Delivery • Technical Documentation • Proofreading System Analysis and Design • Legal Office Management System • Property Management System • Front Desk Information System • Information System for Hospital • Payroll System • IT Change Management for Welfare Trust • Software for Auto Show Room • Bio Metric Time Attendance System • Inventory System for Medical Store • Students Fee Account System • IT Change Management of Institute • LAN Based Mess Management System • Online Complaints System • Inventory Control System Tools used VB6, MS Access, Barcodes Registration, MS Visio, MS Excel, Adobe Template Design, PHP, MySQL, MS Excel, ASP.NET, SQL Server, Thumb Recognition Device API, MS Excel, Oracle 10 Forms PL/SQL, HTML, CSS, VB.Net, Filing device API, MediaWiki, MS Word, Confluence, Postman, Lucid Charts, Visily Internships & Awards Star of the year - Retail Dec 2018 Used reporting tools in the retail market for profit protection purposes Certificate for excellence – Networking Department Jun 2006 Six months duration Internship to develop 1400 node LAN plus WAN for Open University and learned Software and Hardware Troubleshooting, Installation of different Operating Systems, Installation and Configuration of LAN, Configuration of Switches, Assist in Server Maintenance/Management, Configuration of DNS and DHCP Servers, Installation and Configuration of Active Directory, and Centralized Antivirus Management. Certificate for excellence - IT Department Jun 2003 Digitisation of IT department using VB, SQL, and Excel skills