Frances Olive Figueroa Custodio

I am a Filipina job-aspirant who will make anything I put my mind into success. As A Customer Experience Manager, I have dealt with customers who are angry, confused, worried and frustrated. I believe that in building a great customer relationship, we have to give an excellent customer service experience. By doing this we're not only building an emotional connection but also we are building our brand trust. I have confidently and successfully recovered customer complaint, respond to inquiries and concerns thru phone call, chat and email.