I have been in the BPO industry for 10 years and have been managing teams for various campaigns for more than half of my career in this industry. With my years of experience and knowledge, I can to make sure to deliver a job well done. I also possess excellent communication skills, able to remain calm under pressure and have superb decision making capabilities. I believe that I would be a great addition to your team due to my leadership skills, relevant work experience, academic qualifications and also my personal abilities.