Customer service is my passion and excellence is my core value. Leave the customer support to me so you can just focus on innovating your business.
And why look for a separate VA to do your administrative work and creative designs when I can also provide you with the same level of expertise at a lower cost?
With my 7 years of client interface and back-end support experience, I can help you:
- Support your customers may it be via live chat, email, and phone calls.
- Create Quality Guidelines for your customer service and sales calls.
- Evaluate calls and ensure quality is being adhered to.
- Transcribe your calls or any videos/audios into documents that you can use.
- Manage and market using Social Media. Proficient in Hootsuite.
- Create and edit your website via WordPress.
- Manage and market using Email. Proficient in Mailchimp.
- Manage your calendar, book/organize travels and meetings.
- Create and edit photo, logo, and video via Adobe InDesign, Illustrator, Photoshop and Da Vinci Resolve.
- Create presentations and do research.
- Manage your Client Database. Proficient in several CRMs (Salesforce, Insightly, and Zoho).
- Enter data in Excel and a lot more.
Should you wish to work with a creative, enthusiastic, customer-centric, results-driven and reliable individual with an entrepreneurial mindset, get in touch and let's start collaborating!