Gilbert Bautista

In the past years, I have been working in the BPO and IT industries. This experience has given me a clear and logical mind, a practical approach to problem-solving, and a drive to see things through to completion. As I continuously chase for every opportunity to utilize my skills, I decided to become a virtual assistant.

Over the years, I dedicated my skills to helping cultivate different people and organizations. I do well in a challenging environment and I always aim to become a valuable asset to the company that I work for.

I can help your business with the following:

• Phone, Email, Chat, and Facebook Customer Support

• Technical and IT Support

• Admin Support

• Remote desktop Support

• Ticket creation, handling, and monitoring

• Data Entry

• Web Research

• Basic Graphic Design

• Email Management

• Social Media Management

• Social Media Marketing

Apps/Tools:

Freshdesk, Google Suite, MS Office, Canva, Dropbox, Zendesk, Dubsado, Kartra, Kajabi, WordPress, LogMeIn Rescue, Bomgar, ServiceNow, Front Range, Shopify, Freshdesk, ShipStation

In all my relevant work experience, I pride myself on providing excellent service. I always strive to make a positive impact not only in businesses but also in other people's lives. I am flexible with the working hours and we can always negotiate compensation so feel free to reach out!