PROFILE
I am an experienced customer service representative
seeking a full-time/part-time position in any field I
qualify, where I can apply my knowledge and skills for
continuous improvement.
WORK EXPERIENCE
EMAIL/CHAT SUPPORT REPRESENTATIVE/ TECHNICAL
SUPPORT
QUALFON COMPANY | DEC 2012 - APRIL 2015
Troubleshooting and replacing damaged phones
Adding airtime to customer's phone
Replying email messages
GINA
BANUA
CUSTOMER SERVICE REPRESENTATIVE
(PHONE, EMAIL, CHAT)
ADVANCED TECHNICAL SUPPORT
SPI CRM | MAY 2015 - FEBRUARY 2016
Fixing TV and data issues
Selling products and replacing damaged products
ONLINE ENGLISH TUTOR 51TALK
Teaching English grammar to young learners
EDUCATION
CONTACT
--
SOCIAL MEDIA
FACEBOOK: /ginapaco
SKYPE: live:-b687b89a or
ASSOCIATE IN AGRICULTURAL SCIENCE
NEGROS ORIENTAL STATE UNIVERSITY | 2009 - 2011
SKILLS
Hardworking
Flexible and can work in any
working environment
Can type an average of 45-50
wpm
PERSONAL REFERENCES
-LINKED IN: /in/ginabanua1992
HAIDEE ROSE B. AURELIO
SPI CRM
-
SHIERELYN TAMAYO
-
Initiative and resourceful
Microsoft Word and Excel
