Gloria Guia M. Bautista
Blk6 Lot 22 Phase8, Carmona Estates,
Brgy. Lantic, Carmona Cavite
Mobile No.:-
Email:-
May 2019 – June 2020
Human Resources Manager
Equicom Shared Services Inc.
(an ISO 9001:2015 Certified Company)
Responsible for the delivery of all HR related programs that help create a high performing organization resulting to the overall achievement of the Company’s business objectives. Concurrently, acts as a Consultant representing the Company and is responsible for managing and maintaining special projects pertaining to full outsourcing services offered to Equicom Affiliates and external clients.
As HR Manager for Internal Operations:
Acts as the Document Control Officer relative to the Company’s ISO compliance.
Provide insights and recommendations on HR initiatives that can be leveraged to strengthen business results
Recommend, develop and interpret personnel procedure and policies. Ensure that all programs, policies and procedures are communicated throughout the organization in a timely manner.
Represent the VP-HR in meetings as necessary. Take part on the HR council’s activities.
Review job descriptions periodically and ensure that they are kept up to date. Provide assistance to line managers in writing job descriptions for new positions as necessary.
Guide the line managers in developing work objectives which are aligned to the goals of the Company to ensure work efficiency throughout the organization.
Handle disciplinary actions, performance or grievance issues.
Provide day to day advice to line managers on all human resource issues: management of staff, remuneration, etc.
Develop rewards and recognition programs that will improve employee retention.
Implement the performance appraisal system of the Company, making sure that no deviation is made.
Collaborate with the Training Manager in the preparation of annual training plan for the employees.
Conduct competency gap analysis so that training requirements shall be properly identified and addressed.
Oversee implementation of company-wide activities, employee engagement programs, Management Mid-Year Review and Annual Business Planning.
Keep up to date with the latest trends in human resource management by researching and attending necessary events.
Acts as Mancom Meeting minutes taker
As Consultant / HR Manager for Company Clients:
Work on projects with client companies to ensure that the SLA (Service Level Agreement) is fully met.
Review processes / policies of clients and provide recommendations based on data gathered.
Provide guidance and help in monitoring the performance of all HR personnel deployed at the clients’ office.
Provide assistance to the BDO in preparing Service Level Agreements and negotiations with clients on HR related services.
February 2018 – December 2018
Human Resources Manager
OEP Philippines, Inc.
Resigned due to personal concerns: had a miscarriage.
Responsible for end to end recruitment process for all vacant positions, from staff to Executive level. Coordinates with executive search and posts job ads in different recruitment platforms. Performs initial screening of candidates. Conducts background check on shortlisted candidates and coordinates pre-employment medical exam with provider.
In-charge of on boarding process for all new hires.
Coordinates with Training Team for product training and field exposure of candidates for hiring.
Prepares Job Offer of candidates for hiring.
In charge of regular LMC Committee Meetings for Medical Representatives.
Acts as point person for company-wide eNewsletter and coordinates with HQ Corporate Communications for submitted entries of colleagues.
Process semi-monthly payroll for Karihome Inc, sister company of OEP Philippines.
Assists in company-initiated activities for employees.
March 2017 – January 2018
Human Resources and Admin Manager
Yinda Communications Philippines Inc.
formerly CMC Communications (Philippines), Inc.
Accepted an offer with another company. More projects to be handled and better package.
Responsible for providing overall direction and control of all human resource functions as well as office administration.
Negotiated and managed all employment contracts, leases, contracts with third-party providers (i.e HMO, Insurance, Mobile phones, and the like)
Established and implemented Recruitment and Selection processes, systems, and strategies to tap the most suitable and eligible applicants in the market.
Oversaw preparation of payroll for monthly paid personnel and weekly paid workers. Prepared final pay of resigned employees.
Conducted investigations and made recommendations as appropriate regarding issues of staff disputes and grievances, staff misconduct, and policy infractions; coordinates grievance management and related documentation, and provided mediation, advice, and guidance to management in these areas, as appropriate.
Designed and implemented culture building programs to espouse corporate values and create a conducive work environment.
Supervised compliance with Labor Laws and Industry-related standards.
Managed application and processing of visas and work permits of expats. Oversaw travel-related requirements of employees such as flight bookings and visa applications.
Maintained a database of employee records and profiles to generate critical reports. Formulated procedures for systematic retention, protection, retrieval, transfer and disposal of records, contracts, correspondence and the like.
Prepared monthly reports for the Finance Department and Management such as but not limited to headcount report, government mandated reports, payroll summary, etc.
Supervised admin personnel to ensure that there is proper security, maintenance of all office facilities and utilities.
January 2016 – February 2017
Human Resources and Admin Manager
Philippine Medical Systems Inc.
Separated from the company due to re-organization.
Responsible for providing overall direction and control of all human resource functions as well as office administration.
Established and implemented company policies and procedures and Code of Conduct in accordance with the Labor Laws and practices.
Developed and implemented Recruitment and Selection processes, systems, and strategies to tap the most suitable applicants for the position.
Continuously reviewed the Compensation and Benefits package to retain high performing individuals in the organization through job evaluation, performance management, benchmarking, salary survey, etc.
Conducted administrative investigations and makes the necessary recommendations regarding policy infractions.
Identified training and development needs of employees and scouts for possible programs.
January 2007 – September 2015
HR Associate / Assistant Manager
Roche (Philippines) Inc.
November 2010 - September 2015: Recruitment, Employee Engagement and Learning & Development
January 2009 - October 2010: Recruitment
January 2007 - December 2008: Compensation and Benefits
Resigned due to family concerns and to explore for career growth.
Recruitment and On-boarding. Handled the recruitment requirements of the Diagnostics Division and contractual requirements of the organization. Implemented end-to-end activities in line with recruitment, from discussion of role with stakeholders, to new hire on-boarding. Coordinated with third party service providers & universities. Conducted reference checks on short-listed applicants. Administered maintenance of Taleo and HRIS. Conducted orientation for new hires. Prepared induction guides and documents related for on-boarding.
Employee Engagement. Organized company-wide activities such as Family Day and Christmas Party. Represented the HR Department in inter-department committees. (i.e. National Conference, Wellness Week, Compliance, Halloween Celebration, etc.)
Learning and Development. Handled IPPS roll-out in the organization, from planning to implementation. (IPPS is a mandatory program by PHAP and a pre-requisite to the accreditation of Medical Representatives with PRC). Supervised coordination of logistical requirements for internal and external trainings.
Compensation and Benefits. Accomplished projects relating to the development & implementation of policies and programs related to the section. Prepared and produced accurate and timely information/data for benefits and other related surveys. Prepared and produced data inputs for benefits planning accurately, on time, and in accordance with department standards. Conducted company-initiated benefits surveys as may be assigned, at least once a quarter to maintain competitive position in the industry. Implemented timely and efficient processing of employee benefits services in accordance with department and company standards and values.
Budget and Reports. Prepared and monitored yearly budget of HR Department for submission to Finance Planning. Prepared Headcount, Turnover Report, and Accruals every end of the month.
Special Projects. Created the New Hire Employee Orientation and oversaw conversion to an eLearning. Took part in the development of RocheBilisBenefits, an internet based on-line system to update leaves and claim for selected medical benefits. Organized uniform committee and coordinated with supplier for its conceptualization, production and delivery.
July 2004 – January 2007
HR Analyst
The Philippine Stock Exchange, Inc.
Resigned for career growth.
Payroll Processing. In-charge of payroll. Oversaw payroll processing by closely coordinating with Punongbayan (payroll service provider), Finance and Investment Group and depository bank. Prepared summary reports related to payroll and prepared semi-monthly payroll advice. Processed final pay of resigned and retired employees.
Benefits Administration. Ensured prompt processing of company-initiated benefits (namely, car loan subsidy, clothing allowance, meal and transportation allowance, audit allowance, death benefit, and multi-purpose loan) and government-mandated benefits within agreed time frame. Processed leave applications and proper monitoring and posting of leave balances. Computed fringe benefit tax on a quarterly basis.
Budget and Reports. In charge of preparing annual manpower/personnel budget. Prepared and provided data related to compensation and benefits as requested by management.
Timekeeping/Attendance Monitoring. Printed record from swipe machine and verified record. Forwarded attendance report to employees and their immediate superior for signature. Collated signed attendance report of employees for filing.
Special projects. Actively participated in automation of leaves. Assisted in company-initiated events such as the PSE Bull Run, company summer outing and Christmas party, Stock Trading Game Awards Ceremony, and Annual Stockholders’ Meeting.
June 3, 2002 – August 2003
HR Officer
Le Coeur de France
Boulangerie Francaise,Inc.
Resigned for career growth.
Recruitment. Managed the recruitment function from needs analysis, job postings, short listing of applicants, interviewing and hiring aligned with the company’s values and strategies. Maintained the 201 files of employees. Kept track contracts of temporary employees.
Compensation and Benefits. Administered government-mandated benefits. Prepared documents of employees due for regularization and promotion; as well as resigned employees. Monitored the leaves of managers. Prepared and issued Mall Endorsement letters and Certificate of Employment to employees. Issued uniforms to new employees or that which is for replacement.
Employee Relations. Issued memos / letters to employees who have violated the Company’s Code of Conduct.
Special Projects. Pioneered in putting together Coffeebreak, official quarterly newsletter of Boulangerie Francaise, Inc. and La Barista, Inc. Did month-end inventory of office supplies and coffee premiums.
September 4, 2001 to January 12,2002
HR Assistant
Customer Support Group
Smart Communications, Inc.
End of Contract.
Recruitment. Implemented end-to-end recruitment activities for the Customer Support Group. Processed applicants for the position of Accounting Staff, Credit & Collection Officer/Staff, Customer Management Officer, Data Encoder, Driver, HR Assistant, Purchasing Assistant, and Warehouse Staff. Coordinated with third party service provider for background investigation and pre-employment physical exam.
2005 – 2009
Masters in Industrial Relations
Major in Human Resources
School of Labor and Industrial Relations
University of the Philippines, Diliman
Completed 39 units
1997 – 2001
Bachelor of Arts in Social Sciences
Major in Behavioral Studies
University of the Philippines, Manila
Honors Received: Cum Laude
