Heather D. Fulton, Resume:
LAUNDRY SERVICE, MEDIA AGENCY – Portland, OR | Feb 2017 – July 2018
Senior Social Analyst
• Owned T-Mobile account Social Media Reporting
• Analyzed A/B Testing, Audience Segmentation and Targeting
• Provided Strategic Insights based on learnings
• Regular use of Excel, Google Analytics, Netbase, Crimson Hexagon, Sprout Social, Sprinklr, and owned native social dashboards
• Ongoing adhoc reporting, including chart-building, performance tracking, and presentation
• Conducted industry research and trend reports, including sentiment analysis
• Mentor in company-wide Mentor/Mentee Program
PACIFIC FOODS – Tualatin, OR | 2015 – 2017
Marketing Communications/ Digital Marketing Manager
• Owned Digital Marketing
• Directed all internal and external Marketing Communications
• Provided ongoing Strategic Insights and MoM/YoY Reporting
• Oversaw all Social Media Marketing, SEO/SEM, PR, and Social Media Advertising activities, including related agency activities
• Responsible for website management and eCommerce project, moving website and company into eCommerce
SITES LLC – Remote, Portland OR | 2013 – 2015
VP of Accounts
• Managed Accounts Department of ~10 responsible for client Website and Marketing Services
• Direct client relations with major accounts
• Oversaw strategy and implementation of client digital markting plans and brand-building
• Coordinated with Account Managers overseeing 100+ clients
• Regular use of native social dashboards, G-Suite, and Excel
FREELANCE DIGTIAL MARKETING – Portland OR | 2009 - Ongoing
• Freelance work for startups and small business clients
• Digital marketing, analytics/reporting, training, brand advisement, content and email marketing
• Has included work as Director of Marketing for PCG Publishing, where I provided:
• StartUp Advisement and Strategy Implementation
• Managed all Digital Marketing efforts
• Directed Demand-Gen Strategies for key titles
• Directed Analytics and Strategy, including regular reporting
• Brought a title to Best-Seller on Amazon and the company to be featured on Good Morning America
School & Additional Skills:
• Saddlebak College: Psychology, 2003
• Bilingual: Spanish