EXPERIENCE
CUSTOMER SERVICE REPRESENTATIVE
VXI GLOBAL HOLDINGS
| DEC 2016 - JUL 2017
do basic troubleshooting for internet and phone
do upselling
CUSTOMER SERVICE REPRESENTATIVE
HERSHEY
ALANO
VIRTUAL ASSISTANT
CONTACT
phone: -
THE RESULTS COMPANIES | AUG 2015 - AUG 2016
provide customer service for telecommunications
process payments and do basic troubleshooting for
mobile phones.
EDUCATION
BACHELOR OF SECONDARY EDUCATION MAJOR IN
MATHEMATICS
PHILIPPINE NORMAL UNIVERSITY
| 2003 - 2009
email:-skype: live:alanohershey
PROFILE
I am a trained virtual assistant and a
former technical support
representative. I am fast learner, can do
multi task and a team player but can
also work alone.
SKILLS
Search Engine Optimization
Social media management
Social media marketing
data entry
Content writing
TRAININGS
VIRTUAL ASSISTANCE
FILIPINO VIRTUAL ASSISTANCE
JAN 2018
CUSTOMER SERVICE
VXI GLOBAL HOLDINGS INC.
DEC 2016
Transcription
Technical support
Simple Web Creation
Customer service
Content planning
