Iris Criselle Domantay

 IRIS DOMANTAY Freelancer CAREER GOALS To be an innovator in digital media and responsible social media management, and to use online platforms to organize cause-oriented communities. CORE STRENGTHS Social Media Campaigns Advertising Customer Service Representative Email and Chat Marketing Management Data Entry Operator Graphic Design Strong Communication Skills Recruitment Specialist CONTACT DETAILS: Email: - Telephone: - Skype ID: live:business.minded1218 Upwork: https://www.upwork.com/o/profiles/u sers/~013d-e/ Wordpress: www.freelanceatyourservice.wordpre ss.com/portfolio EMPLOYMENT HISTORY VXI Global Solutions CUSTOMER SUPPORT REPRESENTATIVE,- Taking inbound calls for money transfer account. Customer service representative, assisting in placing transactions online, concerns regarding rates and currency. Telus International TECHNICAL SUPPORT & EMAIL SUPPORT REPRESENTATIVE TRAINER,- Assist customer in troubleshooting, placing an order, creating a shipping label and place orders for customers. Accenture CUSTOMER SUPPORT REPRESENTATIVE,- Taking outbound calls for US Healthcare account and contacting affiliated Hospitals and confirming the eligibility of the provider to update our Directory File. Exposed in CRM tools and Microsoft Softwares Freelancer VIRTUAL ASSISTANT- Taking outbound calls for US Healthcare account and confirming the eligibility of the patients if their insurance is covered. ACADEMIC HISTORY Ateneo de Zamboanga University - Secondary Education Western Mindanao State University BACHELOR OF SCIENCE IN NURSING - College Graduate HOBBIES & INTERESTS Driving a Motorbike Travelling Playing the Electric Guitar Video Games Cooking Watching Movies