Jaimer F. Dela Cruz
Seasoned Customer Service and
Outbound Specialist
WORK EXPERIENCE
Acquire BPO
INFO
008 M. Gregorio St., Brgy
Canumay West, Valenzuela
City, 1443
ADDRESS
-
PHONE-
EMAIL
CAREER
OBJECTIVES
To be able to use my
proven customer service,
sales, and
communications skills to
effectively fill a new job
opportunity in the
company.
I have a strong
organizational skills and
is seasoned in conflict
resolution. I know how to
manage temper and I
always display a
courteous demeanor. I
consider myself an
adaptive team player.
Customer Experience and Retentions Specialist RingCentral
August 2021 to Present
TDCX Philippines
Customer Service Representative - Netflix
November 2020 to August 2021
Boldr Impact
Customer Service Representative – GasBuddy
August 2020 to November 2020
Qwest BPO
Customer Service Representative – ROI Chegg
May 2020 to August 20
1Play Sports
Sports commentator and Presenter
February 2020 to May 2020
Acquire BPO
Customer Service Representative – Aggregato Global
March 2019 to February 2020
PinoyFootball.com
Writer/Editor
October 2018 to October 2019
Fox Sports Asia / Fox Sports PH
Writer
September 2018 to October 2018
Acquire BPO
Accounts and Retentions
Specialist – MyNetFone AU
January 2017 to June 2018
Concentrix Daksh Corporation
Customer Service Representative – Sprint USA
November 2014 to January 2017
Jaimer F. Dela Cruz
Seasoned Customer Service and
Outbound Specialist
WORK EXPERIENCE (continued)
Teleperformance Philippines
INFO
008 M. Gregorio St., Brgy
Canumay West, Valenzuela
City, 1443
ADDRESS
-
Customer Service Representative – Telstra SMB
September 2014 to November 2014
Convergys Philippines Services Corp.
Customer Service Representative – PayPal USA
August 2013 to September 2014
Expert Global Solutions
Customer Service Representative – T-Mobile USA
March 2013 to July 2013
EDUCATIONAL BACKGROUND
PHONE
Far Eastern University - Manila-
EMAIL
CAREER
OBJECTIVES
To be able to use my
proven customer service,
sales, and
communications skills to
effectively fill a new job
opportunity in the
company.
I have a strong
organizational skills and
is seasoned in conflict
resolution. I know how to
manage temper and I
always display a
courteous demeanor. I
consider myself an
adaptive team player.
Nicanor Reyes St., Morayta, Manila
BS in Medical Technology (Undergraduate)
St. Louis College Valenzuela
005 Maysan Rd., Valenzuela City
Secondary School
