James Russel Flores

JAMES RUSSEL A. FLORES VIRTUAL ASSISTANT I help businesses on their general tasks & clerical support. I am a hardworking, goal-driven individual with a proven track record in admin role, social media sales & management, lead generation, and customer service roles. EDUCATION CONTACT 2018 - 2022 Naga City, Camarines Sur, Philippines Ateneo de Naga University Bachelor of Science in Business Administration major in Management - 2012 - 2018 Accountancy and Business Management | Highschool & Senior Highschool - EXPERTISE University of Nueva Caceres WORK EXPERIENCES Marketing Microsoft and Google Workspace Administrative Supervisor & Social Media Lead Generation Specialist VA Verbal and Written Communication AKINGS LLC. Feb 2022 - Sept 2022 Leadership Administrative support and calendar scheduling Making daily goals to achieve by the Team Members, and Market Research Training and onboarding new members of Lead Generations Responsible for achieving 5,000+ warm leads using business development practices Social media management & upselling Customer Service QUALIFICATIONS As a Virtual Assistant, I can fully understand the challenges of Clients had, with the right skills and mindset, I can help you by providing a hands-on support in the field of sales, marketing, and administrative roles. Apr 2019 - Oct 2019 Inbound Customer Service Representative Quantrics Enterprises Inc. Providing solutions to the customers' concerns on a daily basis Maintaining good relationship with customers to provide company's value Product upselling to loyal customers Awarded with 80% customer satisfactory Mentoring newly hired CSR If you plan to have the right candidate for the Virtual Assistant Role, I'm the one whom you're looking for, I'm confident that my knowledge and expertise could greatly contribute to your business' success. CERTIFICATES REFERENCES Ms. Abegail Arcilla-- Ms. Halen May Santos-- Certified Financial Markets Professional Strategic Thinking East West International Education Specialist Inc. Leading Projects Fundamentals of Digital Marketing Thinking Creatively Google Digital Garage LinkedIn Learning LinkedIn Learning LinkedIn Learning