WORK EXPERIENCES
OPERATIONS SPECIALIST (RANK 5)
JULY 2015 - JULY 2022
SECURITY BANK CORPORATION
Jasmin M. Dela Cruz
September 28, 1994
28 years old
388 HERBOSA ST. TONDO
MANILA,PHILIPPINES-@jassiebie
https://www.linkedin.com/in/ja
smin-dela-cruz-a8b7921a5/
PROFESSIONAL
SUMMARY
A banker and freelancer who is able
to
create
an
efficient
work
environment
based
on
the
company’s
work
from
home
guidelines and office guidelines.
Adapt
at
utilizing
computer
productivity software maintaining
high levels of customer service and
being adaptable to given situation.
EDUCATION HISTORY
June 2011 -April 2015
Technological Institute of the
Philippines
Bachelor of Science in Information
Technology
REFERENCES
MAEDEL
CHICO
(CO
BEFORE)-
WORKER
AIZA
SOLANO
(CO
BEFORE)-
WORKER
Daily processing of financial transactions within the
service standards of the Bank (deposits, withdrawals,
encashment, payments, etc.)
Assessing customer needs and referring complaints to
the Branch Manager for prompt resolution
Promoting the bank’s products and services to generate
leads
Acts as a reliever in the absence of Teller and assigned
in different branches within the area.
Opening of new bank accounts using CRM, selling bank
products and solving customer's concerns.
LINKED IN ACCOUNT MANAGER
MARCH 2022- APRIL 2022
Manages client's LinkedIn account messages.
KNOWLEDGE, SKILLS AND ATTITUDE
Able to understand Simple to Complex task.
Have a Good Interpersonal and Communication skills.
Productive worker with solid work ethic who exerts
optimal effort in successfully completing tasks.
Use modern techniques, skills, and tools of the
computing practice in complex computing activities.
Understand professional, ethical, legal, security, and
social issues and responsibilities relevant to
professional computing practice.
Willing to try new things and I am interested in
improving efficiency on assigned tasks.
Able to learn new products or procedures quickly.
Extremely reliable
Independent worker who does not need supervision
Able to multi-task on a regular basis
Knowledgeable in using CRM system, bank systems,
Microsoft Application such as MS Word, MS Excel,
MS PowerPoint, Google Workspace such as, Gmail,
Google Drive, Google Docs, Google Sheets, Forms,
Calendar and some computer works or Windows,
Youtube,
Canva, Facebook and Instagram Ads,
application and some project management tools.
CERTIFICATES
EVELYN MAGBITANG (MANAGER
BEFORE) -
Virtual Executive Assistant Course (MAY 20,2022)
Social Media Management Course (MAY 20, 2022)
General Virtual Assistant Course (MAY 20,2022)
Basis Wordpress Course (MAY 20,2022)
