As a web designer specialising in helping small businesses get online, I have had to come to understand issues that a website could face. Having excellent communication skills is an essential part of my job when selling my services to another business. I write a proposal for each new client that I bring onboard outlining my recommendations for the project and the ways in which certain features would improve their business. A large part of my day to day job is working directly with clients and stakeholders and managing my current projects to ensure they will meet and exceed the client’s expectations. With each project I complete I try to go beyond the project scope for the client to ensure they are happy with the projects that I deliver, and I think the testimonials which I receive demonstrate this.