Jaymar Prieto Obillos
ADDRESS: Unit 6F, Anaheim Bldg. no.3 California Garden Square Condominium
Libertad St., cor. Calbayog St., Mandaluyong City 1550 Philippines
BIRTHDATE: December 16,1986
PHONE: -
EMAIL:-SKYPE: jaymar.obillos86
OBJECTIVE:
I am seeking employment to a company where I can grow professionally, practice my skills and use it for the success of the organization.
SKILLS:
Customer Support Professional for both inbound and outbound accounts with technical knowledge, telemarketing, generating sales/leads, chat support and billing.
Proficient with Microsoft office applications like Microsoft word, MS Excel, Power point, etc.
Familiar with Google docs and sheets, typing, data entry and web research.
Audio/Video transcription.
Pro-active, time-oriented and attentive to details.
EXPERIENCE:
Limitless Group Australia Pty Ltd / Financial Brokerage
Finance Associate (Part-time)
September 12, 2016 – Present
Update calendars, appointments and schedules.
Handles files and documents for the company’s clients.
Handles calls, Voicemails, emails and messages on their behalf.
Schedule: 7:00 AM – 12:00 PM PHT
Apps and tools: Evernote, Wunderlist, Google Drive, Google Calendar, Google Docs and spreadsheets and PDF editor.
Asiaweddingnetworks.com (E-commerce Website)
September 2016 – present (On Call basis)
Upload product listings in their website.
Schedule: Anytime if they have projects for me, usually once a week.
Kansas City Home Solutions, LLC (Real Estate Investment Company)
Virtual Assistant (6 Months)
March 2015 – June 2015
March 2016 - August 2016
Schedules: Night Shift (9:00 PM - 12:00 AM PHT)
Morning Shift (4:00 AM – 9:00 PM PHT)
Responsibilities:
Manages company websites for home sellers and buyers using oncarrot.com
Answers incoming calls from the buyers’ line to answer inquiries, set appointments and negotiate.
Create Marketing ads for the properties available for sale. Post ads on Craigslist, Trulia, backpackers, etc. using Vflyer.com. Updates company social media pages.
Handles paperwork for title closing.
Updates Podio CRM, input details of all contacts and transactions.
Uses Microsoft Applications(MS Excel, MS Word, etc..), Wondershare Video Editor and familiar with MLS and Mailchimp.
Apps and tools: Podio CRM, Oncarrot, Wondershare Video Editor, MLS, VFlyer, click2mail, Mailchimp, BiggerPockets, logmein client app, Hootsuite
Vettery Inc. (Job Hunting website)
Data Entry Specialist
June 2015 – March 2016
Schedule: Anytime
Responsibilities:
Scrapes websites for contact details of assigned company owners and employees and update the CRM.
Uses Microsoft Applications and Google Docs and Sheets.
Apps and tools: Rapportive, Fullcontact, Google spreadsheet
Worldwide Pants Inc.
General Transcriptionist
February 2015 – June 2015
Schedule: Anytime
Responsibilities:
Transcribe audio and video files.
Uses Inscribed software for easy transcriptions and dropbox.
Apps and Tools: InqScribe software, Audacity audio software
Eagerton Roofing
Telemarketer (6 Months)
July 2013 – January 2014
Responsibilities:
Cold Calls prospects for appointment setting.
Scrapes web for lead generation.
RingCentral Inc. (Office Based)
Technical Support Engineer Tier 1
October 2012 – October 2013
Schedule: Night Shift
Responsibilities:
Handles support from initial to advanced set-up for clients with 1 to 10 users.
Supports billing and refunds concern.
Used Ringcentral Software, Salesforce CRM and Logmein client app.
Synnex-Concentrix Inc. (Linksys Account)
Product Support Specialist / Subject Matter Expert (3 Years)
2009 – 2013
Schedule: Morning Shift/Night Shift
Responsibilities:
Advanced support for customers with escalated concerns.
Assist level 1 to 4 network products.
Part of Case Resolution Team that handles callback for unresolved issues.
Identify defective products.
Assists level 1 to 3 agents from time to time.
Used RightNow CRM and notepad for documentation.
Synnex-Concentrix Inc. (Linksys Account)
Technical Support Representative
0ctober 2007 – 2009
Schedule: Morning Shift/Night Shift
Responsibilities:
Assist customers in setting up level 1 to 3 networking products.
Used RightNow CRM and notepad for documentation.
EDUCATIONAL BACKGROUND:
Inawayan Elementary School - )
St. Peter’s College of Toril (SPCT) -)
University of Southeastern Philippines (USEP), Obrero, Davao City 8000
Bachelor of Science in Information Technology (BSIT)
2002 – (Undergrad)
University of Mindanao
Bachelor of Science in Commerce Major in Accountancy
2011- (undergrad)
