Jaymarl is a seasoned BPO professional with considerable exposure and experience in many areas of BPO operations. He is also trained in project management support and back office operations.
To date, his top professional skills and areas of strength include Customer Interaction and Issue Resolution, Back Office Processing, Fraud Analysis and Revenue Protection, Project Management Support, Metrics and Analytics, and Operational Excellence.
His top professional interests include Metrics and Analytics, Statistics as a Tool For Business Decision-making, Project Management, Business Consulting, Financial Products and Services (Securities and Investments), Operational Excellence, and Organizational Leadership and Administration.