Jemima R. Evasco

Evasco, Jemima Repollo 51 Maristela St. Brgy. San Roque Bamban, Tarlac Contact no.:- E-mail address:-Skype ID: gemevasco OBJECTIVE: Looking for a full time position with an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively. WORK EXPERIENCE:  Virtual Assistant- Volusia Medical Center ( December 2018- Present- Homebased Job) -I am responsible in transferring all the medical records of our patients scheduled every week from one system to another. Making sure that all records are placed in the system before they go to the Clinic for their appointment.  Credentialing Assistant- Kona Medical Consulting -(June 2018- February 2019Homebased Job) -Responsible in submitting Credentialing applications to insurance companies for our facilities to get credentialed and do all the necessary follow ups (Services are for: Home Health Agencies; Behavioral Health)  Credentialing Specialist/ Biller- My Dental Masters California- (January 2018June 2018- Homebased Job) -Trained to work on Credentialing- this includes submitting applications to insurance companies so our Doctors will be part of their Network. Responsible in keeping all the credentialing documents up to date and will need to request for a new one if a document has expired already. Following up on these applications and make sure to submit all the needed documents for the applications to get paid. As a Biller- I was trained to do different billing tasks. Was trained to do posting Charges daily; posting insurance payments. Was also trained to worked on Tracing of unpaid claims. Communicating with insurances to know the reason on why claims are not yet paid and respond to the needed documentations by attaching it Online through the use of an online portlas where we can attach documents for us to get paid.  Patient Accounts Team- Billing Generalist- Hawaii Family Center BPO INC (Business Center 10 Philexcel Business Park Clark Freeport Zone- (June 2016June 2017 -Responsible in posting payments from Insurance companies to patients account and do all the necessary adjustment if needed. -Responsible in submitting required information to insurance companies in order for the claim to get paid. - Calling insurance companies and follow up on the status of claims.  Prior Authorization Staff/ Supervisor - Physicians Billing Solutions LLC (Ayala Avenue Makati City) – April 2014- February 2016- Was trained to work on the task which is to submit authorization requests to insurance companies before a procedure will be perform and follow up on them if a response has not been received. We are working directly with the client/ Doctor. Part of my duty is to get all the necessary information required from the patient to update their account so that claim will not get denied. We are also responsible in checking eligibility of an insurance. Identifying which insurance is primary, secondary or tertiary. We also schedule patients for an appointment with the Doctor. Handled a team and trained people to work on this task as we are handling 3 different accounts with different specialties.  IQOR CLARK 3 - BELL- BRS CANADA CLARK SITE, COMCLARK BUILDING Collection Agent- BELL BRS CANADA (November 2013- March 2014) Our main duty is to collect balances on customers account which are 2 months past due who were not able to settle their payments on time. We take inbound and outbound calls with the same objective, and that is to collect. As a collection agent customer service is still our priority. Making sure that customers are getting the best experience as we call them, and making sure that we are giving them the options in setting up an arrangement for them to settle the payment and making sure that it is convenient for both of us.  IQOR Clark2 - Clark Center, Bldg. 36 & 37 Berthaphil II Compound, Jose Abad Santos Ave., Clark Freeport, Pampanga, Philippines – Customer Service Representative / Technical Support– METROPCS ACCOUNT (November 2010 to June 2013) An experienced inbound Customer Service Representative who takes phone calls, update the customers and even take complaints from the different experiences that they had and respond to it immediately. Our main product focus on mobility service, which includes phone plans and phones that offer a variety of options that will suite their needs. As a customer service representative we always ensure satisfaction to our clients. And as a technical support representative we also do troubleshooting, create tickets to resolve their issues.  ON THE JOB TRAINING- EGS CLARK (NCO PHILIPPINES CLARK, INC.) Clark Freeport, Pampanga- (HUMAN RESOURCES DEPARTMENT) Doing different office works, like segregating and filing different papers or requirements of the employees; encoding their files like the employee benefits- SSS, PHILHEALTH and PAG-IBIG; releasing their needed papers or forms and assisting people regarding different concerns. EDUCATIONAL ATTAINMENT: Tertiary : AMA Computer Learning Center Associate Degree in Office Information System Dau Mabalacat, Pampanga S.Y- Secondary : San Roque High School Dela Cruz Bamban, Tarlac S.Y- Primary : Bamban Central Elementary School San Roque Bamban, Tarlac S.Y- CHARACTER REFERENCES: Rey Balicat Operations Manager Physicians Billing Solutions Ayala Avenue Makati City Contact #:- Maria Fe Magat Assistant Vice President – Iqor Clark2 Clark Freeport, Pampanga, Philippines Contact #:- Donna Marie Vitangcul HR- Specialist EGS Clark Pampanga Contact #:- Mr. Edmon Y. Sampana AMACLC Instructor Dau Mabalacat, Pampanga Conatact #: N/A Certified true and correct. ___________