JENEFER M. MANALO
Copywriter & General Virtual Assistance
Executive Virtual Assistance
My goal is to support my clients to meet their long-term goals and to
build a team or an individual contributor that can provide highest-paying
business to provide the company's happy clients with a positive longlasting and possitive cash flow. Aspiring to work as a reliable virtual
assistance who is able to provide professional service while meeting the
deadlines on time and motivated individual looking for an opportunity to
serve as an effective virtual assistance with the ability to prioritize task
efficiency while maintaining accuracy in all areas of responsibility.
“FORMULA FOR SUCCESS: RISE
EARLY, WORK HARD, STRIKE OIL.”
CONTACT-
-
WhatsApp -
Skype
Id:live:jeneferespiritu1325
EXPERTISE
Copywriting
Amazon Amp
Social Media Marketing
ROI Calculations
Product Development
Keepa Amazon Price
Tracker
Marketing Strategy
Branding
REFERENCES
Glyna Paula Lachica
WORK EXPERIENCE
CUSTOMER SERVICE ASSOCIATE
-
Sykes Asia Inc./ Capital One Bank
I am in charge of answering inbound calls for credit cards
inquiries like credit balance, and I Maintains inventory of
blank cards and sends cards to be imprinted as needed.
Being a Credit Card Process Associate I verifies names and
account numbers on cards and mails completed cards to
customers. Process Disputes and fraud as per customer
request and Follow communication procedures,
guidelines and policies. Take the extra mile to engage
customers.
PROCESS ASSOCIATE
-
Genpact LLC/ CitiBank
Handle customers' enquiries, requests and complaints in a
professional manner.
Maintain and update customer information upon request such as
email address, Address and other personal information on the
account.
Process the payment over the phone.
Filed a dispute and fraud on the unauthorized transaction on the
account.
Providing account balance and payment due date.
PART TIME
COPYWRITER
Chinag Ratings
Bearing Distributor
Product Researcher
-
-
Distribution World Wide
Amazon FBA Seller
-
Company: Concentrix BPO
Position: Technical Support
EDUCATION
Crystal Rachel Colacion
San Pascual National High School
-
High School Deploma
Polyglot English Language Vocationa Course
Company: Sykes Asia INC
Position: Team Leader
-
Certificate of English language Proficiency-
