Jeremy Paul V. Apuada

I have been working for the BPO industry for more than 10 years. And as a virtual assistant for 2 years. I believe my acquired skill set in the field of customer service and handling people is enough to be able to complete the tasks that is required of me. I was an operations manager and a Communications trainer in some of the companies that I was with. And during my employment with them helped and taught me a lot on how to handle different people from different walks of life.

I also was able to create reports on time, and track the progress of my students/trainees on excel, which made me a, what you might call "advance" excel user. I learned a lot from the position I held and now I am ready to share it.