JERLYN E. CAMPOSANO
1567 Burbank Street Brookside Hills Subdivision
Cainta Rizal, 1900
Contact No.:-
Email Address:-
Employment History:
Company Name: Teleperformance Philippines Inc
Date: December 16, 2016-September 3, 2017
Position: Customer Service Representative
Tasks: Assists clients with their inquiries regarding phone bills, plans, internet, and do basic
trouble shooting.
Company Name: Sykes Asia Inc
Date: July 09, 2018- July 31, 2020
Position: Customer Service Associate
Tasks: Assist with credit card application and inquiry, explain monthly statements to the clientsand
assist them in replacing their cards, and putting a restriction whenever a card is reported lost or
stolen.
Company Name: Ecommerce
Date: August 10, 2020-January 1, 2021
Position: Part time Virtual Assistant
Tasks: Manage Inventories, product research, product listing and order fulfillment
Company Name:
Date: January 4, 2021-September 30, 2021
Position: Client Care Specialist
Tasks: Manage client’s program and provide them monthly updates, monitor incoming and
outgoing payments, and assist them in getting a debt settled. Accomplishing a daily report of
tasks done for a client, monthly update reports, and managing a summons list.
Coordinates with a law firm regarding harassment calls and citations received by a client.
Training Experience:
Solaire Resort and Casino
Accumulated 560 training hours
1 Asean Avenue, Entertainment City, Brgy. Tambo Parańaque City
Personal Profile
Birth Date: August 30, 1996
Birth Place: Capilihan San Miguel, Leyte
Age: 25
Gender: Female
Civil Status: Single
Educational Background:
College: Arellano University
Address: 3058 Taft Avenue Pasay, City
Course: Bachelor of Science in Hospitality Management
Year: 2018
High school: Alangalang National Highschool
Address: Alangalang Leyte
Year: 2013
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Abilities:
Good English communication skills
Fast Learner
Good Listener
Reliable
Team Player
Computer Skills:
➢ Proficient in most computer programs like Microsoft office related program.
➢ Good typing speed
REFERENCES:
David Gallardo
Manager
Sykes Inc-
Gerlie Balucan
Customer Service Representative
Teleperformance, Magallanes-
Natashia Kassandra Sy
Customer Service Associate
Pacific Insolvency Alliance-
