Experienced Virtual Assistant with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Phone Etiquette, Customer Service, Technical Support, Data Analysis, and Customer Relationship Management (CRM). Strong administrative professional with a Bachelor's degree focused in Psychology.
Expert in using the following software: - Zendesk, Trello, Salesforce, Appfolio, Folio, Buildium, Canva, Lumen 5 Pro, ActiveCollab, Airbnb, HomeAway and many other software needed in providing virtual assistance.