Jovilene Aiza Reyes

I am a graduate of Bachelor of Science in Hotel and Restaurant Management (Major in Human Resource). 

I have been in the BPO industry for 3 years and I have extensive experience in customer service. I am an Executive Assistant for more than a 3 years now and worked for more than 6,000 hours. I am one of Upwork's top rated with a 100% job success rate.

My broad experience in the virtual world have grown in me and thus helped me developed great skills with schedule management, problem solving, word processing, critical thinking, email management, problem solving and having a strong work ethic.

My expertise includes:

1.) CRMs (Hubspot , Zoho)

2.) Trello / Slack / Asana

3.) Google Sheet and DOCs / Microsoft Office

4.) Office 365 / OneDrive

5.) Canvass / Photoshop

6.) Google Calendar / Scheduleonce / youcanbookme / other scheduling softwares

7.) Quality Analyst - Product testing

8.) cVent

9.) Evernote

10.) Conference and Event Coordination

11.) Web research

12.) Salesforce / Data.com

13.) Project Management

14.) recruiting

15.) Social Media Marketing (Twitter Ads, FB manager, LinkedIn, About.me and product listing)

16.) Customer Support calls / Sales

17.) Recruiting (Upwork, Freelancer, Guru and other Job marketplaces)

18.) Payroll and timesheet software

19.) Bookkeeping

20.) Email Management and Mass Mailer / Bulk Mailer

21.) iWork (Pages, Numbers and Keynotes)

22.) Shopify, Shopified app and Oberlo