Joy Kathleen Libang

 JOY KATHLEEN G. LIBANG 17 Boston St. Greenville, Merville Park Subdivision, Paranaque City Tel. #-(residence) /- E- mail:- OBJECTIVE: To seek a rewarding position in Business Processing Outsource in an established company where I can fully utilize my experience, knowledge and skills to help improve the company’s profitability. WORK EXPERIENCE: Company: Interglobe Technologies September 2011-May 2013 6th floor,18/20 Bldg. Upper Mckinley Road, Taguig City Process Associate for United Airlines Inbound Customer Service Representative Cross selling of products and services Conduct ticket reservation Company: KGB PHILIPPINES(formerly INFONXX) September 2009-March 2011 11th Floor, Tower 2,RCBC Plaza Ayala Ave. Corner Gil Puyat Ave. Makati City Customer Service Representative Inbound Customer Service Representative (Directory Assistance to U.K. subscribers) Cross selling of products and services of the company Officer in charge for training development officer Supervising the operations department of the company EDUCATIONAL BACKGROUND: TERTIARYPhilippine Normal University Taft Avenue Corner Ayala Boulevard, Manila City 1000, Metro Manila SECONDARYSaint Rita College Dr. Arcadio Santos Sucat, Paranaque City June- Nationality: Filipino Religion: Roman Catholic Languages: English and Tagalog Skills: Responsible, Goal-oriented and with very high team spirit. Can easily adapt in different environment and work under minimum supervision. Technical Skills: Proficient in Ms Office (i.e. Word, Excel, PowerPoint) CHARACTER REFERENCES: To be furnished upon request.