Juan Nicolas Cardona
Hernandez
Cabin Crew
Carrer de Dolores Alcayde 15, Puerta 5, Valencia, 46007, Spain
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Date / Place of birth
May 13th of 1993, Bogotá
D.C,
Nationality
Colombiano/a
Skills
Leadership
Profile
I am a responsible, enterprising, dynamic, punctual person, willing to work as
a team and also tolead. Implementation of strategies to carry out established
goals. I also have willingness to learnnew things and apply them to required
tasks.
Employment History
Cabin Crew, Qatar Airways, Doha, Qatar
Team management
April 2019 — November 2020
Goal Setting
Look after Qatar Airways customers by delivering a 5 star in-flight service and
also I'm in charge of maintaining the highest level of safety and security on
board.
Ability to Work in a Team
Customer and Personal
Service
Languages
Spanish; Castilian
Team Manager, Sutherland Global services (T-Mobile), Bogota DC,
Colombia
August 2017 — March 2019
Analysis, development and accountability performed with company
representatives in order to achieve the goals set by the vendor, focused on
problem solving and personalized customer service of the Latin market of
T-Mobile.
English
Likewise, leadership focused on the development of people in order to generate
growth within the company.
Hobbies
Workplace Marketing Manager, Seguros de vida Suramericana, Bogota
DC, Colombia
Football, snorkeling, travel,
read books.
March 2013 — June 2015
Sales and management of collective life insurance, car and health policies
created for big companies through an excellent customer service.
Creation and implementation of marketing strategies suitable for each client
according to the needs that they have.
Digital Presence Manager , MAPA comunicaciones estrategicas, Bogota
DC, Colombia
January 2013 — March 2013
Management of social networks and content of the company and associated
accounts.
Brand Promoter, Gente Activando Gente (Adidas), Bogota DC, Colombia
March 2012 — December 2012
Visits to sports Stores with marketing material to promote certain products of the
Performanceand Originals lines of ADIDAS.
Education
Tech. Professional in Gastronomy, Politecnico Internacional, Bogota DC,
Colombia
January 2014 — December 2018
Educational program based on Hospitality, food and tourism.
Here I developed Leadership skills, technical cooking skills and kitchen
managment.
High School, Colegio Champagnat, Bogota DC, Colombia
December 2010
References
Roman Troian from Qatar Airways
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Yosef Borman from Qatar Airways
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Juan Pablo Betancourt Mesa from Sutherland Global Services
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Jorge Alberto Niño from Seguros de vida Suramericana
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