Kamal Wright

Greetings! My name is Kamal Wright 36 years of age Jamaica. My career in customer care started in 2009. I worked in various industries in a past pace call center setting and remote. The following industries I held positions are as follows Tech, Travel, Law, Sales and ( SEO ) Search Engine Optimization and Marketing companies.

I maintain a clean and quiet work environment while delivering optimal customer service. I have attain problem solving skills necessary for the role and can function with little or no supervision once role is understood. I am able to advise and educate customers / clients with accurate company information on service, policies, procedures and on general inquiries. I am also familiar with an array of CRM Zen desk Sales and Stripe and Slack just to name a few; so learning brand new one will not be an issue for me.

• Operating system – Windows 8, 64 bit

• RAM – 12 GB

• Processor Speed CPU i5 2.4 GHz Quad-core

• Free Space – 239 GB - Dual monitors

• Clean working space

• Noise cancellation USB headset.