Kenan Kilo

Kenan Kilo

$10/hr
Business Development, Client Success, Sales and Marketing, and Customer Service.
Reply rate:
72.41%
Availability:
Full-time (40 hrs/wk)
Location:
Abuja, Federal Capital Territory, Nigeria
Experience:
8 years
Results-oriented and highly motivated Business Development Specialist with a proven KENAN KILO B2B/Sales Specialist track record of driving revenue growth and establishing strategic partnerships in the tech industry. Proficient in market research, lead generation, and negotiation. Drove a 20% revenue increase in my previous role, and maximized persuasive presentation skills that contributed to a 30% increase in successful contract negotiations. Possesses a proven track record of curating strategic partnerships, scheduling high-impact meetings, and empowering sales teams for exponential growth. Contact Information Abuja, Nigeria (234) 814 - 959 - 8140- Employment History Business Development Specialist December- - July 2023 ISTS. Remote Successfully executed cold calling campaigns, reaching out to over 500 potential Skills clients, resulting in a 25% increase in program software demos requested. Strategically Excellent Communication Skills Strong Customer Practices Critical thinking skills crafted and dispatched email campaigns targeting key stakeholders, achieving a remarkable 40% open rate and a 15% conversion rate, leading to a 30% growth in qualified leads. Utilized our proprietary Program Management software's features to showcase its efficiency, resulting in a 20% increase in software adoption among our clients, Adaptability ultimately streamlining scholarship, tuition assistance, and grants programs for Sales and Negotiation maximum effectiveness. CRM Management Led business development initiatives, increasing new program sponsorships by 35% Data-Driven Decision Making Account Management Market Research & Analysis in the first year. Analyzed presentation data and feedback to continuously improve presentation performance to program sponsors. Utilized data analytics and user insights to identify areas for enhancement and Industry Knowledge refine presentation strategies to achieve optimal results. B2B Sales Played a vital role within an internal B2B Think Tank and successfully negotiated B2C Sales and closed deals with prominent organizations, securing over $2 million in Contract and Agreement Negotiation B2B business development scholarship funding. Tracked the impact of sales presentations on revenue generation and sales metrics and provided regular reports on presentation performance to the Data Science program management team, highlighting successful strategies and areas for SAAS Literacy improvement. Lead Generation Used Appointment Setting Social Monitoring Analytical Skills data analysis to identify new market opportunities and target demographics, expanding ISTS's scholarship programs into emerging regions and increasing program reach by 25%. Developed targeted marketing campaigns that increased brand awareness by 40% and generated a significant rise in qualified leads. Customer Prioritization and Focus Cultivated and maintained strategic relationships with educational institutions Conflict Management and Resolution and external partners, resulting in a 30% growth in collaborative scholarship High Emotional Intelligence programs. Customer success advocacy Problem-solving skills Technical proficiency Proactively engaged with prospective program sponsors, delivering compelling pitches and presentations that resulted in a 45% success rate in converting prospects into program sponsors. Developed and implemented an innovative sponsor feedback mechanism that Dynamic Team Player captured valuable insights and increased sponsor retention by 35%. Social Media Management Mentored and coached a team of junior business development associates, Presentation and Public Speaking contributing to their professional growth. Time and Performance Management Key relationship management. Excellent coordination, and organizational skills Coordinated cross-functional teams to ensure seamless program implementation and delivery, resulting in a 95% customer satisfaction rate. Managed a portfolio of 150+ Program sponsors, maintaining an outstanding 95% customer satisfaction rate. Conducted in-depth data analysis of customer usage patterns, leading to the implementation of personalized onboarding strategies that reduced onboarding Licenses & certifications time by 30% and improved customer retention by 25%. Implemented a feedback system that resulted in a 40% increase in customer feedback responses, leading to valuable program management enhancements LinkedIn: Creating a Positive Customer Experience Alison Certificate and increased overall sponsor happiness. Education BSc in Sociology & Anthropology PGDip in Strategic Communications Business Development Representative Jan 2015 - November 2018 MoGi Group . Remote Languages English French Spearheaded sales initiatives, achieving a remarkable 25% increase in revenue within the first year, surpassing quarterly targets consistently. Created compelling and customized sales presentations tailored to various fora and mediums, including webinars, video conferencing, social media, and print materials to prospective publishers. IT Proficiency Designed visually impactful and engaging presentation materials, such as slide decks, videos, infographics, and interactive elements, to enhance the effectiveness of sales Microsoft Office Suite pitches and captivate target audiences. Saas Collaborated with cross-functional teams to gather product information, market Trello insights, and customer data to craft persuasive content. Sharepoint Helpdesk Zendesk Successfully nurtured and expanded the client base by 30%, forging strong relationships with video game developers, publishers, and other leading gaming Zoho CRM services. Zapier Implemented strategic sales techniques, resulting in a 35% rise in the conversion rate Helpdesk from leads to signed contracts. Google Trends SEMrush Utilized data analysis to identify key gaming trends and preferences, leading to the Salesforce development of tailor-made sales pitches that increased closing rates by 20%. Hubspot Cultivated and maintained strategic relationships with video game publishers and HTML industry influencers, resulting in a 40% increase in collaborations and partnerships. CSS Actively engaged with video gamers, understanding their needs, preferences, and Showpad Apollo.io feedback, leading to a 30% improvement in customer satisfaction and brand loyalty. Eventbrite Collaborated with the marketing team to develop targeted campaigns and Hootsuite promotional activities, resulting in a 25% boost in brand visibility and recognition Tableau within the gaming community. Basecamp Notion Mailchimp Collaborated and worked with other sales associates, contributing to their professional growth and fostering a collaborative work environment that consistently Flashdesk exceeded sales targets. Dropbox Coordinated with cross-functional teams, including marketing, customer support, and Gannt Chart localization, to ensure seamless execution of sales strategies and meet client Appfolio Todoist Biteable requirements efficiently. Acted as a trusted advisor to video game developers, offering tailored solutions that Trello addressed their unique localization, customer support, and quality assurance needs. Asana Conducted regular follow-ups with clients, leading to a remarkable 45% increase in Google Workspace customer loyalty and referrals. RingCentral Zoom Proactively engaged with clients to understand their pain points, contributing to a WhatsApp Business 20% reduction in client complaints and faster issue resolution times. Google Chat Spearheaded efforts to diversify MoGi Group's client base, entering new markets and Pipedrive expanding services to reach untapped gaming segments, resulting in a 50% rise in Google Suite Adobe Spark Post Adobe Lightroom new client acquisitions. Developed and executed targeted marketing campaigns, boosting MoGi Group's ClickUp brand awareness by 35% and solidifying the company's position as a leading provider Canva of gaming services. Agorapulse Socialbee Process St. Discord Google Hangouts Slack Gorgias WordPress Sprout social Shopify Amazon Microsoft Teams DialPad Talk Nextiva BusinessComm. Suite
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.