Kimberly Ann Torres

 KIMBERLY ANN ATIENZA TORRES Phone:- Email:-Address: Purok IV- A Brgy. San Antonio Pila, Laguna Birthdate: October 1, 1993 OBJECTIVE I am seeking for a challenging positon to expand my learnings, knowledge and skills while making a significant contribution to the success of the company. PROFILE AND SKILLS Computer Literate (MS Word, PowerPoint, Excel etc.) Had experience using Vicidial, Xlite, Fonality, Salesforce. Highly organized and efficient. Good written and verbal communication skills. Handled various accounts. (Inbound and outbound) Can work with and less supervision of a team leader. EDUCATION Bachelor of Science in Broadcasting -) Laguna State Polytechnic University Santa Cruz, Main Campus Santa Cruz, Laguna San Antonio de Padua College Pila, Laguna S.Y - San Antonio Elementary School Brgy. San Antonio Pila, Laguna S.Y. - PROFESSIONAL EXPERIENCE Team Leader (March 8, 2020 – up to present) G4ce BPO Services Philippines Inc. Santa Cruz, Laguna Tele- Sales Representative (December 2013- January 2020) Custech Contact Center, Philippines Santa Cruz, Laguna Duties and Responsibilities: Provide customers with detailed information and make sure they’re satisfied from initial greeting through order completion. Memorized the qualifications for the account which provided by the client. Listen attentively to the customer and ensure a positive customer service experience. REFERENCES: Will be provided upon request. I hereby certify that the information above are true and correct to the best of by knowledge. KIMBERLY ANN A. TORRES